The risk
Due to a specific software update error that can cause an abrupt reset, the Data Communication Module (DCM) may become damaged. As a result, it will no longer be possible to initiate an emergency call using the eCall system. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Product: Toyota model codes: Corolla TMMT (MZEA11, ZRE210, ZWE211, ZWE213), Corolla TMUK (MZEH12, NRE210, ZWE211), GR Yaris (GXPA16), Yaris TMMF (KSP211, MXPA11, MXPH11), Highlander (AXUH78), RAV4 HEV (AXAH52, AXAH54, AXAL52, AXAL54, MXAA52, MXAA54), RAV4 PHVE (AXAP54).
Safety Gate (European Commission) · CC0 · official text, unchanged
Measures taken
Type of economic operator taking notified measure(s): Importer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
Other injuries alerts in 2021
427 of the 549 motor vehicle alerts published in 2021 concerned the same risk.
| A11/00111/21 24 Dec 2021 | Toyota PROACE CITY |
| A11/00118/21 24 Dec 2021 | Kubota RTV-X1100, RTV-X1110MC, RTV-X900MC |
| A12/01804/21 24 Dec 2021 | Mazda 6 |
| A12/01805/21 24 Dec 2021 | Mazda BT 50 |
| A12/01806/21 24 Dec 2021 | Tesla Model 3, Model Y |
| A12/01807/21 24 Dec 2021 | Tesla Model 3 |
| A12/01837/21 24 Dec 2021 | Porsche Taycan |
| A12/01843/21 24 Dec 2021 | Hyundai Tucson |
Who notified alerts in 2021
| Notifying country | Alerts |
|---|---|
| Germany | 363 |
| France | 82 |
| Portugal | 37 |
| Poland | 22 |
| Austria | 11 |
| Belgium | 10 |
Safety Gate (European Commission) · CC0 · all alerts of 2021
More Lexus, Toyota alerts
8 EU Safety Gate alerts for Lexus, Toyota since 2015; the most were issued in 2025 (3).
| Land Cruiser, Mirai, Prius, RAV4, ES, LBX, UX, BZ4X, Highlander, LC, LM, NX, RX, RZ Injuries | Nov 2025 |
| BZ4X, RZ300e, RZ450e Injuries | Sept 2025 |
| LBX, LM350h, C-HR, Corolla, Corolla Cross, GR Yaris, Highlander, RAV4, Yaris, Yaris Cross Injuries | Aug 2025 |
| Auris tmuk, c-hr tmmt, corolla tmuk, nx200, rx300 Fire | Dec 2024 |
| RAV4, HIGHLANDER, LAND CRUISER PRADO (Toyota), RX350, RX450H (Lexus) Fire | Feb 2020 |
| NX300h, RX450h, Prius Injuries | Feb 2018 |
| Corolla, Yaris, Avensis Verso, Avensis, Lexus SC430 Injuries | May 2015 |