The risk
A software issue may cause both the multimedia screen and the instrument cluster to turn completely black when the vehicle is started. When this occurs, the displays do not recover. As a result, the driver cannot see essential driving information such as vehicle speed, fuel level, or warning indicators. Driving without this information increases the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Product: Passenger van / Light commercial vehicle. Model year: 2024 - 2025.
Safety Gate (European Commission) · CC0 · official text, unchanged
Measures taken
Type of economic operator taking notified measure(s): Importer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
Models on CarsLore
The alert names these models; open one for its complaints, recalls in other countries and inspection results.
Other injuries alerts in 2026
204 of the 311 motor vehicle alerts published in 2026 concerned the same risk.
| SR/02935/26 23 Oct 2026 | Volkswagen (VW) Caddy, Golf Sportsvan, Golf Variant 7, Tiguan, Tiguan Allspace, Touran |
| SR/02936/26 23 Oct 2026 | Toyota RAV4 Plug-in Hybrid |
| SR/02937/26 23 Oct 2026 | Honda |
| SR/02938/26 23 Oct 2026 | Seat Ateca, Tarraco |
| SR/02939/26 23 Oct 2026 | Scania G-SERIES, L-SERIES, P-SERIES, R-SERIES, S-SERIES |
| SR/02940/26 23 Oct 2026 | Volvo |
| SR/02999/26 23 Oct 2026 | Ford Ranger |
| SR/03001/26 23 Oct 2026 | Volkswagen (VW) ID.Polo |
Who notified alerts in 2026
| Notifying country | Alerts |
|---|---|
| Germany | 149 |
| France | 119 |
| Belgium | 20 |
| Portugal | 7 |
| Luxembourg | 3 |
| Italy | 3 |
Safety Gate (European Commission) · CC0 · all alerts of 2026
More Toyota alerts
201 EU Safety Gate alerts for Toyota since 2006; the most were issued in 2020 (20).
| RAV4 Plug-in Hybrid Injuries | Oct 2026 |
| Proace, Proace City Injuries | Jun 2026 |
| Highlander Injuries | Mar 2026 |
| Prius/phev Injuries | Mar 2026 |
| Supra Fire | Feb 2026 |
| Proace and Proace City Fire | Jan 2026 |
| Proace, Proace Verso Environment | Nov 2025 |
| Proace City Injuries | Nov 2025 |