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CarsLore / EU safety alerts / 2025 / SR/03914/25

CITROEN Jumpy

Safety Gate alert SR/03914/25 · Passenger van / Light commercial vehicle · published 7 Nov 2025

FireRisk
Serious riskRisk level
FranceNotified by
FranceCountry of origin

The risk

A hydrogen leak can occur between the tank’s outer cover and the protective lining. If the vehicle’s hydrogen sensors detect the leak while driving, the fuel-cell system will shut off. The vehicle will then only run in electric (battery) mode, with a very limited range of about 30 km and no ability to recharge hydrogen on board.If the vehicle is parked, the hydrogen sensors do not operate. In this case, hydrogen could build up under the vehicle which increases the risk of hydrogen catching fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Safety Gate (European Commission) · CC0 · official text, unchanged

Measures taken

Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: 24/10/2025

Models on CarsLore

The alert names these models; open one for its complaints, recalls in other countries and inspection results.

Other fire alerts in 2025

108 of the 448 motor vehicle alerts published in 2025 concerned the same risk.

SR/04345/25
19 Dec 2025
KTM 390 Duke, 250 Duke, 125 Duke, 990 Duke
SR/04367/25
19 Dec 2025
Bentley CONTINENTAL GT, CONTINENTAL GTC, FLYING SPUR
SR/04432/25
19 Dec 2025
Porsche Cayenne, Cayenne Coupe, Panamera
SR/04433/25
19 Dec 2025
Audi RS Q8
SR/04305/25
12 Dec 2025
Renault Trucks D ZE/DWIDE ZE
SR/04307/25
12 Dec 2025
Setra S 515 LE, S 516 LE, S 518 LE
SR/04172/25
28 Nov 2025
Nissan QASHQAI
SR/04112/25
21 Nov 2025
VW Touareg

Who notified alerts in 2025

Notifying countryAlerts
Germany231
France115
Portugal24
Belgium18
Poland13
Italy9

Safety Gate (European Commission) · CC0 · all alerts of 2025

More Citroen alerts

231 EU Safety Gate alerts for Citroen since 2007; the most were issued in 2017 (29).

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Apr 2026
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Apr 2026
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Mar 2026

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