The defect
ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR NRC AT 574-825-3646.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| NRC Motor Home | 1999, 2000, 2001, 2002 |
Components: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| NRC Motor Home | 1999 | 0 | 3 |
| NRC Motor Home | 2000 | 0 | 3 |
| NRC Motor Home | 2001 | 0 | 3 |
| NRC Motor Home | 2002 | 0 | 2 |
Other equipment recalls in 2003
72 of the 527 recall campaigns reported to NHTSA in 2003 concerned the equipment; NRC MODIFICATIONS, INC. filed 8 campaigns in all.
| 03V519000 19 Dec 2003 | GENERAL MOTORS CORP. |
| 03V520000 18 Dec 2003 | HYUNDAI MOTOR COMPANY |
| 03V526000 12 Dec 2003 | MONACO COACH CORPORATION |
| 03V516000 10 Dec 2003 | VOLVO TRUCKS NORTH AMERICA, INC. |
| 03V505000 10 Dec 2003 | DAIMLERCHRYSLER CORPORATION |
| 03V508000 4 Dec 2003 | VOLKSWAGEN OF AMERICA,INC |
| 03V481000 19 Nov 2003 | ALFA LEISURE,INC. |
| 03V480000 13 Nov 2003 | FLEETWOOD ENTERPRISES, INC. |
NHTSA recalls (public domain) · all recalls of 2003