The defect
Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
The risk
The step may collapse during use potentially causing personal injury.
The remedy
Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Fleetwood Encounter | 2010, 2011 |
| Fleetwood Storm | 2011, 2012, 2013 |
| Fleetwood Terra | 2012 |
Components: STRUCTURE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Fleetwood Encounter | 2010 | 0 | 4 |
| Fleetwood Encounter | 2011 | 0 | 2 |
| Fleetwood Storm | 2011 | 2 | 4 |
| Fleetwood Storm | 2012 | 1 | 1 |
| Fleetwood Storm | 2013 | 4 | 1 |
| Fleetwood Terra | 2012 | 1 | 1 |
Other structure recalls in 2012
33 of the 583 recall campaigns reported to NHTSA in 2012 concerned the structure; FLEETWOOD RV, INC. filed 19 campaigns in all.
| 12V591000 17 Dec 2012 | New Flyer Industries Ltd. |
| 12V585000 14 Dec 2012 | BMW of North America, LLC |
| 12V556000 3 Dec 2012 | BMW of North America, LLC |
| 12V526000 31 Oct 2012 | Tiffin Motorhomes, Inc. |
| 12V463000 20 Sept 2012 | Vermeer Manufacturing Company |
| 12V380000 6 Aug 2012 | MERCEDES-BENZ USA, LLC. |
| 12V386000 6 Aug 2012 | COLLINS BUS CORPORATION |
| 12V383000 3 Aug 2012 | ALTEC INDUSTRIES INC. |
NHTSA recalls (public domain) · all recalls of 2012