The defect
Newmar Corporation is recalling certain model year 2013 Bay Star Sport, Ventana and Ventana LE and model year 2013-2014 Bay Star, Canyon Star and Dutch Star motorhomes. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
The risk
If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy
Newmar will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on June 28, 2013. Owners may contact Newmar at 1-574-773-7791 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Newmar BAY Star | 2013, 2014 |
| Newmar BAY Star Sport | 2013 |
| Newmar Canyon Star | 2013, 2014 |
| Newmar Dutch Star | 2013, 2014 |
| Newmar Ventana | 2013 |
| Newmar Ventana LE | 2013 |
Components: EQUIPMENT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Newmar BAY Star | 2013 | 0 | 4 |
| Newmar BAY Star | 2014 | 0 | 4 |
| Newmar BAY Star Sport | 2013 | 0 | 4 |
| Newmar Canyon Star | 2013 | 1 | 8 |
| Newmar Canyon Star | 2014 | 1 | 8 |
| Newmar Dutch Star | 2013 | 0 | 8 |
| Newmar Dutch Star | 2014 | 2 | 14 |
| Newmar Ventana | 2013 | 1 | 6 |
| Newmar Ventana LE | 2013 | 0 | 4 |
Other equipment recalls in 2013
135 of the 627 recall campaigns reported to NHTSA in 2013 concerned the equipment; Newmar Corporation filed 120 campaigns in all.
| 13V645000 24 Dec 2013 | Nissan North America, Inc. |
| 13V654000 20 Dec 2013 | Starcraft RV, Inc. |
| 13V638000 19 Dec 2013 | Tiffin Motorhomes, Inc. |
| 13V636000 18 Dec 2013 | Altec Industries Inc. |
| 13V623000 16 Dec 2013 | Hino Motors Sales U.S.A., Inc. |
| 13V609000 3 Dec 2013 | Starcraft RV, Inc. |
| 13V593000 25 Nov 2013 | PACCAR Incorporated |
| 13V565000 13 Nov 2013 | Sutphen Corporation |
NHTSA recalls (public domain) · all recalls of 2013