The defect
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
The risk
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
The remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
NHTSA's own wording · initiated by OVSC
Vehicles covered
| Model | Model years |
|---|---|
| Ford C-Max | 2013 |
| Ford C-Max Energi | 2013 |
| Ford Focus Electric | 2012, 2013 |
Components: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES | ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford C-Max | 2013 | 187 | 8 |
| Ford C-Max Energi | 2013 | 50 | 1 |
| Ford Focus Electric | 2012 | 33 | 3 |
| Ford Focus Electric | 2013 | 69 | 3 |
Other equipment recalls in 2013
135 of the 627 recall campaigns reported to NHTSA in 2013 concerned the equipment; Ford Motor Company filed 737 campaigns in all.
| 13V645000 24 Dec 2013 | Nissan North America, Inc. |
| 13V654000 20 Dec 2013 | Starcraft RV, Inc. |
| 13V638000 19 Dec 2013 | Tiffin Motorhomes, Inc. |
| 13V636000 18 Dec 2013 | Altec Industries Inc. |
| 13V623000 16 Dec 2013 | Hino Motors Sales U.S.A., Inc. |
| 13V609000 3 Dec 2013 | Starcraft RV, Inc. |
| 13V593000 25 Nov 2013 | PACCAR Incorporated |
| 13V565000 13 Nov 2013 | Sutphen Corporation |
NHTSA recalls (public domain) · all recalls of 2013