The defect
Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
The remedy
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| NEO Trailers NAS | 2010, 2011 |
| NEO Trailers NAV | 2010, 2011 |
| NEO Trailers NCV | 2010, 2011 |
Components: LATCHES/LOCKS/LINKAGES
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| NEO Trailers NAS | 2010 | 0 | 1 |
| NEO Trailers NAS | 2011 | 0 | 1 |
| NEO Trailers NAV | 2010 | 0 | 1 |
| NEO Trailers NAV | 2011 | 0 | 1 |
| NEO Trailers NCV | 2010 | 0 | 1 |
| NEO Trailers NCV | 2011 | 0 | 1 |
Other latches/locks/linkages recalls in 2013
66 of the 627 recall campaigns reported to NHTSA in 2013 concerned the latches/locks/linkages.
| 13V647000 26 Dec 2013 | Bay Bridge Manufacturing LLC |
| 13V644000 24 Dec 2013 | Cargo South, Inc. |
| 13V646000 20 Dec 2013 | Riverside Travel Trailer, Inc. |
| 13V629000 18 Dec 2013 | Contract Manufacturer, LLC |
| 13V595000 18 Dec 2013 | Spartan Motors, Inc. |
| 13V626000 17 Dec 2013 | CJay Trailers Inc. |
| 13V625000 17 Dec 2013 | Monaco RV, LLC |
| 13V648000 16 Dec 2013 | Sharp Manufacturing, LLC |
NHTSA recalls (public domain) · all recalls of 2013