The defect
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
The risk
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
The remedy
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford Explorer | 2011, 2012, 2013 |
Components: STRUCTURE:BODY:DOOR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Explorer | 2011 | 1,197 | 6 |
| Ford Explorer | 2012 | 829 | 5 |
| Ford Explorer | 2013 | 2,237 | 11 |
Other structure recalls in 2015
50 of the 863 recall campaigns reported to NHTSA in 2015 concerned the structure; Ford Motor Company filed 737 campaigns in all.
| 15V873000 23 Dec 2015 | H&H Trailers, LLC |
| 15V866000 22 Dec 2015 | Winnebago Industries, Inc |
| 15V842000 15 Dec 2015 | Daimler Trucks North America LLC |
| 15V839000 14 Dec 2015 | Altec Industries Inc. |
| 15V826000 9 Dec 2015 | Chrysler (FCA US LLC) |
| 15V825000 8 Dec 2015 | Strick Trailers, LLC |
| 15V797000 25 Nov 2015 | Newmar Corporation |
| 15V781000 23 Nov 2015 | Strick Trailers, LLC |
NHTSA recalls (public domain) · all recalls of 2015