The defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
The risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
The remedy
Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Heartland Bighorn | 2015 |
| Heartland Cyclone | 2015 |
| Heartland Edge | 2015 |
| Heartland Elkridge | 2015 |
| Heartland Landmark 365 | 2015 |
| Heartland Road Warrior | 2015 |
| Heartland Torque | 2015 |
Components: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Heartland Bighorn | 2015 | 2 | 1 |
| Heartland Cyclone | 2015 | 4 | 3 |
| Heartland Edge | 2015 | 0 | 1 |
| Heartland Elkridge | 2015 | 1 | 3 |
| Heartland Landmark 365 | 2015 | 0 | 3 |
| Heartland Road Warrior | 2015 | 2 | 3 |
| Heartland Torque | 2015 | 0 | 2 |
Other equipment recalls in 2015
142 of the 863 recall campaigns reported to NHTSA in 2015 concerned the equipment; Heartland Recreational Vehicles, LLC filed 62 campaigns in all.
| 15V890000 31 Dec 2015 | Compass Conversions, LLC |
| 15V880000 28 Dec 2015 | Tiffin Motorhomes, Inc. |
| 15V877000 23 Dec 2015 | Entegra Coach |
| 15V875000 23 Dec 2015 | Forest River, Inc. |
| 15V872000 23 Dec 2015 | Allied Recreation Group, Inc. |
| 15V860000 22 Dec 2015 | Forest River, Inc. |
| 15V856000 21 Dec 2015 | Starcraft RV |
| 15V857000 21 Dec 2015 | McNeilus Truck & Manufacturing, Inc. |
NHTSA recalls (public domain) · all recalls of 2015