The defect
Keystone RV Company (Keystone) is recalling certain model year 2013 Montana trailers, models 3100RL, 3150RL13, 3400RL, 3402RL, 3582RL, 3625RE, 3725RL, 3750FL, and 3900FB, manufactured November 12, 2012, to January 30, 2013, and 2014 Mountaineer trailers, models 331RLT, 356TBF and 375FLF, manufactured August 21, 2013, to September 18, 2013. In all models except the Mountaineer 375FLF, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. With the Mountaineer 375FLF, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.
The risk
In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
The remedy
Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-232.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Keystone Montana | 2013 |
| Keystone Mountaineer | 2014 |
Components: EQUIPMENT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Keystone Montana | 2013 | 9 | 6 |
| Keystone Mountaineer | 2014 | 1 | 1 |
Other equipment recalls in 2015
142 of the 863 recall campaigns reported to NHTSA in 2015 concerned the equipment; Keystone RV Company filed 167 campaigns in all.
| 15V890000 31 Dec 2015 | Compass Conversions, LLC |
| 15V880000 28 Dec 2015 | Tiffin Motorhomes, Inc. |
| 15V877000 23 Dec 2015 | Entegra Coach |
| 15V875000 23 Dec 2015 | Forest River, Inc. |
| 15V872000 23 Dec 2015 | Allied Recreation Group, Inc. |
| 15V860000 22 Dec 2015 | Forest River, Inc. |
| 15V856000 21 Dec 2015 | Starcraft RV |
| 15V857000 21 Dec 2015 | McNeilus Truck & Manufacturing, Inc. |
NHTSA recalls (public domain) · all recalls of 2015