The defect
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
The risk
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
The remedy
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Buick Enclave | 2008, 2009, 2010, 2011, 2012 |
| Chevrolet Traverse | 2009, 2010, 2011, 2012 |
| GMC Acadia | 2007, 2008, 2009, 2010, 2011, 2012 |
| Saturn Outlook | 2007, 2008, 2009, 2010 |
Components: STRUCTURE:BODY:HATCHBACK/LIFTGATE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Buick Enclave | 2008 | 536 | 6 |
| Buick Enclave | 2009 | 220 | 8 |
| Buick Enclave | 2010 | 275 | 6 |
| Buick Enclave | 2011 | 213 | 6 |
| Buick Enclave | 2012 | 132 | 6 |
| Chevrolet Traverse | 2009 | 448 | 8 |
| Chevrolet Traverse | 2010 | 669 | 5 |
| Chevrolet Traverse | 2011 | 608 | 5 |
| Chevrolet Traverse | 2012 | 354 | 5 |
| GMC Acadia | 2007 | 428 | 5 |
| GMC Acadia | 2008 | 854 | 5 |
| GMC Acadia | 2009 | 331 | 7 |
| GMC Acadia | 2010 | 343 | 4 |
| GMC Acadia | 2011 | 269 | 5 |
| GMC Acadia | 2012 | 296 | 5 |
| Saturn Outlook | 2007 | 511 | 5 |
| Saturn Outlook | 2008 | 633 | 5 |
| Saturn Outlook | 2009 | 192 | 7 |
| Saturn Outlook | 2010 | 16 | 4 |
Other structure recalls in 2015
50 of the 863 recall campaigns reported to NHTSA in 2015 concerned the structure; General Motors LLC filed 272 campaigns in all.
| 15V873000 23 Dec 2015 | H&H Trailers, LLC |
| 15V866000 22 Dec 2015 | Winnebago Industries, Inc |
| 15V842000 15 Dec 2015 | Daimler Trucks North America LLC |
| 15V839000 14 Dec 2015 | Altec Industries Inc. |
| 15V826000 9 Dec 2015 | Chrysler (FCA US LLC) |
| 15V825000 8 Dec 2015 | Strick Trailers, LLC |
| 15V797000 25 Nov 2015 | Newmar Corporation |
| 15V781000 23 Nov 2015 | Strick Trailers, LLC |
NHTSA recalls (public domain) · all recalls of 2015