The defect
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The remedy
Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ferrara Cinder | 2011, 2012, 2013, 2014, 2015, 2016 |
| Ferrara Igniter | 2011, 2012, 2013, 2014, 2015, 2016 |
| Ferrara Inferno | 2011, 2012, 2013, 2014, 2015, 2016 |
| Ferrara Intruder | 2011, 2012, 2013, 2014, 2015, 2016 |
Components: ELECTRICAL SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ferrara Cinder | 2011 | 0 | 1 |
| Ferrara Cinder | 2012 | 0 | 1 |
| Ferrara Cinder | 2013 | 0 | 1 |
| Ferrara Cinder | 2014 | 0 | 2 |
| Ferrara Cinder | 2015 | 0 | 4 |
| Ferrara Cinder | 2016 | 0 | 4 |
| Ferrara Igniter | 2011 | 0 | 4 |
| Ferrara Igniter | 2012 | 0 | 3 |
| Ferrara Igniter | 2013 | 0 | 3 |
| Ferrara Igniter | 2014 | 0 | 4 |
| Ferrara Igniter | 2015 | 0 | 5 |
| Ferrara Igniter | 2016 | 0 | 5 |
| Ferrara Inferno | 2011 | 0 | 3 |
| Ferrara Inferno | 2012 | 0 | 2 |
| Ferrara Inferno | 2013 | 0 | 2 |
| Ferrara Inferno | 2014 | 0 | 2 |
| Ferrara Inferno | 2015 | 0 | 5 |
| Ferrara Inferno | 2016 | 0 | 5 |
| Ferrara Intruder | 2011 | 0 | 1 |
| Ferrara Intruder | 2012 | 0 | 1 |
| Ferrara Intruder | 2013 | 0 | 1 |
| Ferrara Intruder | 2014 | 0 | 1 |
| Ferrara Intruder | 2015 | 0 | 3 |
| Ferrara Intruder | 2016 | 0 | 3 |
Other electrical system recalls in 2016
92 of the 919 recall campaigns reported to NHTSA in 2016 concerned the electrical system; Ferrara Fire Apparatus, Inc. filed 22 campaigns in all.
| 16V936000 28 Dec 2016 | Maserati North America, Inc. |
| 16V938000 28 Dec 2016 | Navistar, Inc. |
| 16V951000 27 Dec 2016 | Kalmar Solutions, LLC |
| 16V950000 23 Dec 2016 | ARBOC Specialty Vehicles, LLC |
| 16V923000 22 Dec 2016 | Pierce Manufacturing |
| 16V920000 21 Dec 2016 | Toyota Motor Engineering & Manufacturing |
| 16V915000 21 Dec 2016 | Bluecar SAS |
| 16V919000 21 Dec 2016 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2016