The defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
The risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
The remedy
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Heartland Cyclone | 2015, 2016 |
| Heartland Road Warrior | 2015, 2016 |
| Heartland Torque | 2016 |
Components: EQUIPMENT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Heartland Cyclone | 2015 | 4 | 3 |
| Heartland Cyclone | 2016 | 1 | 3 |
| Heartland Road Warrior | 2015 | 2 | 3 |
| Heartland Road Warrior | 2016 | 1 | 3 |
| Heartland Torque | 2016 | 0 | 6 |
Other equipment recalls in 2016
158 of the 919 recall campaigns reported to NHTSA in 2016 concerned the equipment; Heartland Recreational Vehicles, LLC filed 62 campaigns in all.
| 16V954000 28 Dec 2016 | Keystone RV Company |
| 16V934000 27 Dec 2016 | HME, Inc. |
| 16V930000 23 Dec 2016 | Kovatch Mobile Equipment Corp. |
| 16V909000 16 Dec 2016 | C & M Trailers Inc. |
| 16V904000 15 Dec 2016 | Halcore Group, Inc. |
| 16V894000 13 Dec 2016 | Gulf Stream Coach, Inc. |
| 16V887000 9 Dec 2016 | Smeal Fire Apparatus Co., Inc. |
| 16V882000 8 Dec 2016 | Starcraft RV |
NHTSA recalls (public domain) · all recalls of 2016