The defect
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The remedy
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| E-ONE Cyclone II | 2013, 2014, 2015, 2016 |
| E-ONE Quest | 2014, 2015, 2016 |
| E-ONE Typhoon | 2013, 2014, 2015, 2016 |
Components: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| E-ONE Cyclone II | 2013 | 0 | 10 |
| E-ONE Cyclone II | 2014 | 0 | 11 |
| E-ONE Cyclone II | 2015 | 0 | 12 |
| E-ONE Cyclone II | 2016 | 0 | 11 |
| E-ONE Quest | 2014 | 0 | 6 |
| E-ONE Quest | 2015 | 0 | 5 |
| E-ONE Quest | 2016 | 0 | 5 |
| E-ONE Typhoon | 2013 | 0 | 10 |
| E-ONE Typhoon | 2014 | 0 | 12 |
| E-ONE Typhoon | 2015 | 0 | 12 |
| E-ONE Typhoon | 2016 | 0 | 11 |
Other suspension recalls in 2017
42 of the 810 recall campaigns reported to NHTSA in 2017 concerned the suspension; E-One Incorporated filed 52 campaigns in all.
| 17V800000 13 Dec 2017 | East Manufacturing Corp. |
| 17V727000 17 Nov 2017 | BMW of North America, LLC |
| 17V703000 8 Nov 2017 | Kawasaki Motors Corp., U.S.A. |
| 17V693000 2 Nov 2017 | REV Recreation Group |
| 17V651000 16 Oct 2017 | Daimler Vans USA, LLC |
| 17V643000 12 Oct 2017 | Keystone RV Company |
| 17V637000 11 Oct 2017 | Nissan North America, Inc. |
| 17V577000 20 Sept 2017 | Hyundai Motor America |
NHTSA recalls (public domain) · all recalls of 2017