The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
The risk
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG GLE43 | 2016 |
| Mercedes-Benz AMG GLE63 | 2016 |
| Mercedes-Benz AMG GLS63 | 2017 |
| Mercedes-Benz E300 | 2017 |
| Mercedes-Benz E400 | 2016 |
| Mercedes-Benz GL350 | 2016, 2017 |
| Mercedes-Benz GL450 | 2016, 2017 |
| Mercedes-Benz GL550 | 2016, 2017 |
| Mercedes-Benz GL63 | 2016 |
| Mercedes-Benz GLE300D | 2016 |
| Mercedes-Benz GLE350 | 2016 |
| Mercedes-Benz GLE350D | 2016 |
| Mercedes-Benz GLE400 | 2016 |
| Mercedes-Benz GLE550E | 2016 |
| Mercedes-Benz GLE63S | 2016 |
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG GLE43 | 2016 | 0 | 3 |
| Mercedes-Benz AMG GLE63 | 2016 | 2 | 8 |
| Mercedes-Benz AMG GLS63 | 2017 | 1 | 7 |
| Mercedes-Benz E300 | 2017 | 132 | 16 |
| Mercedes-Benz E400 | 2016 | 34 | 7 |
| Mercedes-Benz GL350 | 2016 | 4 | 4 |
| Mercedes-Benz GL350 | 2017 | 1 | 2 |
| Mercedes-Benz GL450 | 2016 | 13 | 5 |
| Mercedes-Benz GL450 | 2017 | 1 | 2 |
| Mercedes-Benz GL550 | 2016 | 1 | 4 |
| Mercedes-Benz GL550 | 2017 | 0 | 2 |
| Mercedes-Benz GL63 | 2016 | 2 | 4 |
| Mercedes-Benz GLE300D | 2016 | 7 | 7 |
| Mercedes-Benz GLE350 | 2016 | 53 | 9 |
| Mercedes-Benz GLE350D | 2016 | 6 | 2 |
| Mercedes-Benz GLE400 | 2016 | 6 | 7 |
| Mercedes-Benz GLE550E | 2016 | 1 | 5 |
| Mercedes-Benz GLE63S | 2016 | 2 | 5 |
Other steering recalls in 2017
47 of the 810 recall campaigns reported to NHTSA in 2017 concerned the steering; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 17V791000 8 Dec 2017 | JH Global Services, Inc. |
| 17V714000 14 Nov 2017 | Mercedes-Benz USA, LLC. |
| 17V642000 12 Oct 2017 | HME, Inc. |
| 17V641000 11 Oct 2017 | Caterpillar Inc. |
| 17V631000 9 Oct 2017 | E-One Incorporated |
| 17V629000 6 Oct 2017 | Daimler Trucks North America LLC |
| 17V628000 6 Oct 2017 | Daimler Trucks North America LLC |
| 17V608000 29 Sept 2017 | Kia Motors America |
NHTSA recalls (public domain) · all recalls of 2017