The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
The risk
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz C 300 | 2017 |
| Mercedes-Benz C300 | 2016 |
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz C 300 | 2017 | 216 | 15 |
| Mercedes-Benz C300 | 2016 | 289 | 13 |
Other steering recalls in 2017
47 of the 810 recall campaigns reported to NHTSA in 2017 concerned the steering; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 17V791000 8 Dec 2017 | JH Global Services, Inc. |
| 17V714000 14 Nov 2017 | Mercedes-Benz USA, LLC. |
| 17V642000 12 Oct 2017 | HME, Inc. |
| 17V641000 11 Oct 2017 | Caterpillar Inc. |
| 17V631000 9 Oct 2017 | E-One Incorporated |
| 17V629000 6 Oct 2017 | Daimler Trucks North America LLC |
| 17V628000 6 Oct 2017 | Daimler Trucks North America LLC |
| 17V608000 29 Sept 2017 | Kia Motors America |
NHTSA recalls (public domain) · all recalls of 2017