The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
The remedy
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Grand Design Imagine | 2017, 2018 |
| Grand Design Reflection | 2017, 2018 |
Components: EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Grand Design Imagine | 2017 | 1 | 5 |
| Grand Design Imagine | 2018 | 8 | 4 |
| Grand Design Reflection | 2017 | 26 | 5 |
| Grand Design Reflection | 2018 | 11 | 5 |
Other equipment recalls in 2017
170 of the 810 recall campaigns reported to NHTSA in 2017 concerned the equipment; Grand Design RV, LLC filed 64 campaigns in all.
| 17V847000 29 Dec 2017 | ShowHauler Trucks, Inc. |
| 17V844000 27 Dec 2017 | Thor Motor Coach |
| 17V841000 22 Dec 2017 | Tiffin Motorhomes, Inc. |
| 17V824000 21 Dec 2017 | Chrysler (FCA US LLC) |
| 17V835000 21 Dec 2017 | Forest River, Inc. |
| 17V831000 20 Dec 2017 | Toyota Motor Engineering & Manufacturing |
| 17V827000 19 Dec 2017 | Keystone RV Company |
| 17V828000 18 Dec 2017 | Mercedes-Benz USA, LLC. |
NHTSA recalls (public domain) · all recalls of 2017