The defect
Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
The risk
An electrical short can increase the risk of a fire.
The remedy
Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Zero DSP | 2012 |
| Zero Zero DS | 2012 |
| Zero Zero S | 2012 |
Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY | HYBRID PROPULSION SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Zero DSP | 2012 | 0 | 2 |
| Zero Zero DS | 2012 | 0 | 6 |
| Zero Zero S | 2012 | 1 | 6 |
Other hybrid propulsion system recalls in 2018
11 of the 912 recall campaigns reported to NHTSA in 2018 concerned the hybrid propulsion system; Zero Motorcycles Inc. filed 18 campaigns in all.
| 18V740000 19 Oct 2018 | Chrysler (FCA US LLC) |
| 18V704000 5 Oct 2018 | Hyundai Motor America |
| 18V684000 4 Oct 2018 | Toyota Motor Engineering & Manufacturing |
| 18V666000 25 Sept 2018 | Kia Motors America |
| 18V397000 14 Jun 2018 | General Motors LLC |
| 18V260000 24 Apr 2018 | Hyundai Motor America |
| 18V257000 20 Apr 2018 | Kia Motors America |
| 18V166000 12 Mar 2018 | Hyundai Motor America |
NHTSA recalls (public domain) · all recalls of 2018