The defect
E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
The risk
A loss of hydraulic steering assist can increase the risk of a crash.
The remedy
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| E-ONE Cyclone II | 2014, 2015, 2016, 2017, 2018, 2019 |
| E-ONE Quest | 2015, 2016, 2017 |
| E-ONE Typhoon | 2013, 2014, 2016, 2017, 2018, 2019 |
Components: SUSPENSION:FRONT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| E-ONE Cyclone II | 2014 | 0 | 11 |
| E-ONE Cyclone II | 2015 | 0 | 12 |
| E-ONE Cyclone II | 2016 | 0 | 11 |
| E-ONE Cyclone II | 2017 | 0 | 9 |
| E-ONE Cyclone II | 2018 | 0 | 6 |
| E-ONE Cyclone II | 2019 | 0 | 10 |
| E-ONE Quest | 2015 | 0 | 5 |
| E-ONE Quest | 2016 | 0 | 5 |
| E-ONE Quest | 2017 | 0 | 3 |
| E-ONE Typhoon | 2013 | 0 | 10 |
| E-ONE Typhoon | 2014 | 0 | 12 |
| E-ONE Typhoon | 2016 | 0 | 11 |
| E-ONE Typhoon | 2017 | 0 | 8 |
| E-ONE Typhoon | 2018 | 0 | 7 |
| E-ONE Typhoon | 2019 | 0 | 6 |
Other suspension recalls in 2019
39 of the 880 recall campaigns reported to NHTSA in 2019 concerned the suspension; E-One Incorporated filed 52 campaigns in all.
| 19V924000 27 Dec 2019 | Motor Coach Industries |
| 19V897000 17 Dec 2019 | Oliver Travel Trailers, INC. |
| 19V894000 16 Dec 2019 | Maintainer Corporation of Iowa, Inc. |
| 19V773000 28 Oct 2019 | Ford Motor Company |
| 19V747000 18 Oct 2019 | Forest River, Inc. |
| 19V751000 18 Oct 2019 | Vac-Tron Equipment, LLC |
| 19V740000 17 Oct 2019 | Voyager Industries, Inc |
| 19V727000 11 Oct 2019 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2019