The defect
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
The risk
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
The remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ram 2500 | 2019, 2020 |
| Ram 3500 | 2019, 2020 |
Components: STRUCTURE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ram 2500 | 2019 | 193 | 12 |
| Ram 2500 | 2020 | 162 | 10 |
| Ram 3500 | 2019 | 137 | 14 |
| Ram 3500 | 2020 | 116 | 11 |
Other structure recalls in 2020
46 of the 782 recall campaigns reported to NHTSA in 2020 concerned the structure; Chrysler (FCA US LLC) filed 227 campaigns in all.
| 20V784000 16 Dec 2020 | Aston Martin The Americas |
| 20V772000 11 Dec 2020 | Daimler Vans USA, LLC |
| 20V744000 1 Dec 2020 | Vac-Tron Equipment, LLC |
| 20V715000 18 Nov 2020 | Keystone RV Company |
| 20V710000 17 Nov 2020 | Tesla, Inc. |
| 20V658000 27 Oct 2020 | Volkswagen Group of America, Inc. |
| 20V643000 19 Oct 2020 | Heartland Recreational Vehicles, LLC |
| 20V623000 8 Oct 2020 | Jaguar Land Rover North America, LLC |
NHTSA recalls (public domain) · all recalls of 2020