The defect
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
The risk
A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
The remedy
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Northstar Ambulance | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Northstar Ambulance | 2013 | 0 | 1 |
| Northstar Ambulance | 2014 | 0 | 1 |
| Northstar Ambulance | 2015 | 0 | 1 |
| Northstar Ambulance | 2016 | 0 | 1 |
| Northstar Ambulance | 2017 | 0 | 1 |
| Northstar Ambulance | 2018 | 0 | 1 |
| Northstar Ambulance | 2019 | 0 | 1 |
| Northstar Ambulance | 2020 | 0 | 2 |
Other electrical system recalls in 2021
92 of the 988 recall campaigns reported to NHTSA in 2021 concerned the electrical system; Braun Northwest filed 3 campaigns in all.
| 21V00N000 29 Dec 2021 | PACCAR Incorporated |
| 21V00K000 28 Dec 2021 | Hyundai Motor America |
| 21V997000 20 Dec 2021 | Jayco, Inc. |
| 21V972000 15 Dec 2021 | Daimler Vans USA, LLC |
| 21V966000 13 Dec 2021 | Autocar, LLC |
| 21V949000 9 Dec 2021 | Chrysler (FCA US, LLC) |
| 21V944000 7 Dec 2021 | Hyundai Motor America |
| 21V941000 6 Dec 2021 | Dennis Eagle Inc. |
NHTSA recalls (public domain) · all recalls of 2021