The defect
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
The remedy
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Accolade | 2022, 2023 |
| Entegra Accolade XL | 2022, 2023 |
| Entegra Anthem | 2022, 2023 |
| Entegra Aspire | 2022, 2023 |
| Entegra Cornerstone | 2022, 2023 |
| Entegra Emblem | 2022, 2023 |
| Entegra Esteem | 2022, 2023 |
| Entegra Expanse | 2022, 2023 |
| Entegra Odyssey | 2022, 2023 |
| Entegra Qwest | 2022, 2023 |
| Entegra Reatta | 2022, 2023 |
| Entegra Reatta XL | 2022, 2023 |
| Jayco Alante | 2022, 2023 |
| Jayco Greyhawk | 2022, 2023 |
| Jayco Greyhawk Prestige | 2022, 2023 |
| Jayco Melbourne | 2022, 2023 |
| Jayco Melbourne Prestige | 2022, 2023 |
| Jayco Precept | 2022, 2023 |
| Jayco Precept Prestige | 2022, 2023 |
| Jayco Redhawk | 2022, 2023 |
| Jayco Redhawk SE | 2022, 2023 |
| Jayco Seneca | 2022, 2023 |
| Jayco Seneca Prestige | 2022, 2023 |
| Jayco Seneca XT | 2022, 2023 |
Components: EQUIPMENT:OTHER:LABELS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Accolade | 2022 | 1 | 5 |
| Entegra Accolade | 2023 | 1 | 3 |
| Entegra Accolade XL | 2022 | 0 | 5 |
| Entegra Accolade XL | 2023 | 0 | 2 |
| Entegra Anthem | 2022 | 0 | 7 |
| Entegra Anthem | 2023 | 0 | 3 |
| Entegra Aspire | 2022 | 0 | 6 |
| Entegra Aspire | 2023 | 0 | 5 |
| Entegra Cornerstone | 2022 | 1 | 4 |
| Entegra Cornerstone | 2023 | 0 | 5 |
| Entegra Emblem | 2022 | 0 | 2 |
| Entegra Emblem | 2023 | 0 | 3 |
| Entegra Esteem | 2022 | 0 | 4 |
| Entegra Esteem | 2023 | 0 | 1 |
| Entegra Expanse | 2022 | 0 | 2 |
| Entegra Expanse | 2023 | 1 | 6 |
| Entegra Odyssey | 2022 | 0 | 5 |
| Entegra Odyssey | 2023 | 1 | 2 |
| Entegra Qwest | 2022 | 0 | 4 |
| Entegra Qwest | 2023 | 0 | 2 |
| Entegra Reatta | 2022 | 0 | 4 |
| Entegra Reatta | 2023 | 0 | 2 |
| Entegra Reatta XL | 2022 | 0 | 7 |
| Entegra Reatta XL | 2023 | 2 | 3 |
| Jayco Alante | 2022 | 1 | 3 |
| Jayco Alante | 2023 | 0 | 3 |
| Jayco Greyhawk | 2022 | 0 | 5 |
| Jayco Greyhawk | 2023 | 0 | 2 |
| Jayco Greyhawk Prestige | 2022 | 0 | 4 |
| Jayco Greyhawk Prestige | 2023 | 0 | 1 |
Other equipment recalls in 2023
119 of the 894 recall campaigns reported to NHTSA in 2023 concerned the equipment; Jayco, Inc. filed 204 campaigns in all.
| 23V893000 22 Dec 2023 | Daimler Coaches North America |
| 23V852000 15 Dec 2023 | Great Dane Trailers |
| 23V816000 5 Dec 2023 | Volvo Trucks North America |
| 23V804000 29 Nov 2023 | Tiffin Motorhomes, Inc. |
| 23V772000 17 Nov 2023 | Airstream, Inc. |
| 23V763000 11 Nov 2023 | Nova Bus (US) Inc. |
| 23V759000 10 Nov 2023 | Thor Motor Coach |
| 23V757000 9 Nov 2023 | Southeast Toyota Distributors, LLC |
NHTSA recalls (public domain) · all recalls of 2023