The defect
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
The risk
A battery electrical short-circuit increases the risk of a fire.
The remedy
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Kia Soul EV | 2015, 2016, 2017, 2018, 2019 |
Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Kia Soul EV | 2015 | 6 | 4 |
| Kia Soul EV | 2016 | 7 | 4 |
| Kia Soul EV | 2017 | 18 | 3 |
| Kia Soul EV | 2018 | 3 | 3 |
| Kia Soul EV | 2019 | 3 | 3 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Kia America, Inc. filed 73 campaigns in all.
| 23V904000 29 Dec 2023 | Cake 0 Emission USA Inc |
| 23V901000 26 Dec 2023 | Hyundai Motor America |
| 23V888000 22 Dec 2023 | Prevost Car (US) Inc. |
| 23V894000 22 Dec 2023 | Rosenbauer America |
| 23V879000 21 Dec 2023 | Daimler Trucks North America, LLC |
| 23V873000 21 Dec 2023 | REV Ambulance Group Orlando, Inc. |
| 23V867000 20 Dec 2023 | Volkswagen Group of America, Inc. |
| 23V864000 20 Dec 2023 | Toyota Motor Engineering & Manufacturing |
NHTSA recalls (public domain) · all recalls of 2023