The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
The risk
A sunroof that closes unexpectedly can increase the risk of injury.
The remedy
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz GLS 580 4MATIC | 2020 |
Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz GLS 580 4MATIC | 2020 | 2 | 19 |
Other visibility recalls in 2023
20 of the 894 recall campaigns reported to NHTSA in 2023 concerned the visibility; Mercedes-Benz USA, LLC filed 180 campaigns in all.
| 23V856000 17 Dec 2023 | Bombardier Recreational Products, Inc. |
| 23V812000 4 Dec 2023 | Gillig, LLC |
| 23V783000 21 Nov 2023 | Rivian Automotive, LLC |
| 23V688000 13 Oct 2023 | Ford Motor Company |
| 23V681000 12 Oct 2023 | General Motors, LLC |
| 23V518000 27 Jul 2023 | Jaguar Land Rover North America, LLC |
| 23V511000 24 Jul 2023 | Volvo Trucks North America |
| 23V477000 12 Jul 2023 | Jayco, Inc. |
NHTSA recalls (public domain) · all recalls of 2023