The defect
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
The remedy
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Tourrider Business | 2022, 2023, 2024 |
| Mercedes-Benz Tourrider Premium | 2022, 2023, 2024 |
Components: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Tourrider Business | 2022 | 0 | 4 |
| Mercedes-Benz Tourrider Business | 2023 | 0 | 4 |
| Mercedes-Benz Tourrider Business | 2024 | 0 | 4 |
| Mercedes-Benz Tourrider Premium | 2022 | 0 | 4 |
| Mercedes-Benz Tourrider Premium | 2023 | 0 | 4 |
| Mercedes-Benz Tourrider Premium | 2024 | 0 | 4 |
Other structure recalls in 2024
73 of the 950 recall campaigns reported to NHTSA in 2024 concerned the structure; Daimler Coaches North America filed 11 campaigns in all.
| 24V824000 30 Dec 2024 | Winnebago Industries, Inc. |
| 24V968000 23 Dec 2024 | Storyteller Overland |
| 24V963000 20 Dec 2024 | Orange EV |
| 24V964000 20 Dec 2024 | Orange EV |
| 24V922000 11 Dec 2024 | Great Dane Trailers |
| 24V918000 10 Dec 2024 | Chrysler (FCA US, LLC) |
| 24V916000 10 Dec 2024 | Grand Design RV, LLC |
| 24V901000 28 Nov 2024 | McLaren Automotive Incorporated |
NHTSA recalls (public domain) · all recalls of 2024