The defect
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Ford Explorer | 2020 |
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Explorer | 2020 | 1,241 | 33 |
Other back over prevention recalls in 2024
34 of the 950 recall campaigns reported to NHTSA in 2024 concerned the back over prevention; Ford Motor Company filed 737 campaigns in all.
| 24V951000 20 Dec 2024 | Ford Motor Company |
| 24V944000 19 Dec 2024 | Chrysler (FCA US, LLC) |
| 24V947000 19 Dec 2024 | Jaguar Land Rover North America, LLC |
| 24V928000 12 Dec 2024 | Oshkosh Corporation |
| 24V892000 26 Nov 2024 | Maserati North America, Inc. |
| 24V879000 21 Nov 2024 | Hyundai Motor America |
| 24V875000 20 Nov 2024 | Volkswagen Group of America, Inc. |
| 24V858000 14 Nov 2024 | General Motors, LLC |
NHTSA recalls (public domain) · all recalls of 2024