The defect
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
The risk
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
The remedy
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford Expedition | 2020 |
| Lincoln Navigator | 2020 |
Components: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Expedition | 2020 | 425 | 18 |
| Lincoln Navigator | 2020 | 32 | 13 |
Other electrical system recalls in 2025
148 of the 891 recall campaigns reported to NHTSA in 2025 concerned the electrical system; Ford Motor Company filed 737 campaigns in all.
| 25V914000 31 Dec 2025 | Braun Industries, Inc. |
| 25V906000 23 Dec 2025 | BMW of North America, LLC |
| 25V911000 23 Dec 2025 | Honda (American Honda Motor Co.) |
| 25V905000 23 Dec 2025 | Tiffin Motorhomes, Inc. |
| 25V897000 19 Dec 2025 | Blue Bird Body Company |
| 25V895000 19 Dec 2025 | Coach and Equipment Mfg. Corp. |
| 25V894000 19 Dec 2025 | Mercedes-Benz USA, LLC |
| 25V886000 18 Dec 2025 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2025