Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2019.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2020 | 0 | 0 |
| 2019 LaCrosse | 7 | 2 |
| 2018 LaCrosse | 12 | 3 |
| 2017 LaCrosse | 36 | 2 |
| 2016 LaCrosse | 48 | 2 |
| 2015 LaCrosse | 44 | 3 |
| 2014 LaCrosse | 63 | 5 |
| 2013 LaCrosse | 129 | 5 |
| 2012 LaCrosse | 206 | 5 |
| 2011 LaCrosse | 169 | 4 |
| 2010 LaCrosse | 189 | 2 |
| 2009 LaCrosse | 106 | 2 |
| 2008 LaCrosse | 250 | 2 |
| 2007 LaCrosse | 250 | 3 |
| 2006 LaCrosse | 299 | 3 |
| 2005 LaCrosse | 315 | 4 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system590
- Exterior lighting493
- Air bags253
- Steering228
- Engine215
- Suspension143
- Power train140
- Unknown or other108
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 433 LaCrosse vehicles were involved in crashes on US public roads in which someone died, and 291 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2019 | 3 | 3 |
| 2018 | 8 | 7 |
| 2017 | 28 | 17 |
| 2016 | 23 | 21 |
| 2015 | 32 | 16 |
| 2014 | 35 | 23 |
| 2013 | 27 | 19 |
| 2012 | 41 | 23 |
| 2011 | 34 | 15 |
| 2010 | 35 | 19 |
| 2009 | 15 | 12 |
| 2008 | 23 | 15 |
| 2007 | 33 | 24 |
| 2006 | 41 | 33 |
| 2005 | 55 | 44 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 9 model-year variants; 9 of 9 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2019 | 2019 Buick LaCrosse 4 DR AWD | ★★★★★ | 9.9 % |
| 2018 | 2018 Buick LaCrosse 4 DR AWD | ★★★★★ | 9.9 % |
| 2017 | 2017 Buick LaCrosse 4 DR AWD | ★★★★★ | 9.9 % |
| 2016 | 2016 Buick Lacrosse 4 DR AWD | ★★★★★ | 11.8 % |
| 2015 | 2015 Buick Lacrosse 4 DR AWD | ★★★★★ | 11.8 % |
| 2014 | 2014 Buick Lacrosse 4 DR AWD | ★★★★★ | 11.8 % |
| 2013 | 2013 Buick Lacrosse 4 DR AWD | ★★★★★ | 11.8 % |
| 2012 | 2012 Buick Lacrosse 4 DR AWD | ★★★★★ | 11.8 % |
| 2011 | 2011 Buick Lacrosse 4 DR AWD | ★★★★★ | 11.8 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 10 model years, best variant per year. Combined consumption ranges from 8.1–11.5 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2019 | LaCrosse eAssist · Mid-size · Regular gasoline | 9.4 | 6.8 | 8.2 |
| 2018 | Lacrosse eAssist · Mid-size · Regular gasoline | 9.3 | 6.7 | 8.1 |
| 2017 | LaCrosse · Mid-size · Regular gasoline | 11.2 | 7.5 | 9.5 |
| 2016 | LaCrosse eAssist · Mid-size · Regular gasoline | 9.6 | 6.5 | 8.2 |
| 2015 | LaCrosse eAssist · Mid-size · Regular gasoline | 9.6 | 6.5 | 8.2 |
| 2014 | LaCrosse eAssist · Mid-size · Regular gasoline | 9.6 | 6.5 | 8.2 |
| 2013 | LaCrosse eAssist · Mid-size · Regular gasoline | 9.6 | 6.5 | 8.2 |
| 2012 | LaCrosse eAssist · Mid-size · Regular gasoline | 9.6 | 6.5 | 8.2 |
| 2011 | LaCrosse · Mid-size · Regular gasoline | 12.2 | 7.8 | 10.2 |
| 2010 | LaCrosse · Mid-size · Premium gasoline | 13.7 | 8.7 | 11.5 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
New registrations in Europe
6 new Buick LaCrosse cars registered in the EU, Norway and Iceland between 2019 and 2020, from the European Environment Agency's CO₂ monitoring of every new car. In 2020 the largest markets were Germany (1).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2020 | 1 | 194 (NEDC) |
| 2019 | 5 | 190 (WLTP) |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
Recalls
24 campaigns cover the LaCrosse; the latest 12 are below.
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.
General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
NHTSA recalls