Problems owners report
Complaints filed with NHTSA about the 2023 Chrysler Pacifica Plug-IN Hybrid, by the system named in each complaint. One complaint can name several.
- Engine18
- Power train15
- Electrical system14
- Unknown or other5
- Fuel/propulsion system5
- Vehicle speed control5
- Service brakes3
- Forward collision avoidance2
- Back over prevention2
- Seats2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls
No recall campaigns cover the 2023 Chrysler Pacifica Plug-IN Hybrid.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chrysler told its dealers about the 2023 Chrysler Pacifica Plug-IN Hybrid: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011774 | Backup Camera Poor Image Quality Inspection |
| 11010748 | Reverse View Camera Inoperative After Recent Repair |
| 11010511 | Tire Pressure Monitor (TPM) Service Information. TPM Lamp On. |
| 11010500 | "Forward Collision Warning (FCW) Unavailable Service Required message or a Service Active Lane Management Warning Light ON'" |
| 11010214 | FCA Caribbean Warranty Operations Newsletter Volume 10, Issue 10 |
| 11010211 | Warranty Operations Newsletter Volume 10, Issue 10 |
| 11009570 | SWITCH AND BEZEL - FRONT DOOR |
| 11009559 | MODULE - INVERTER |
| 11008911 | "Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). **Android Auto Voice Recognition (VR) inoperative.** Media Tuner delayed. **Charge Schedule not accepting updates via phone (RVC Functions Normally).** Ambient light inoperative. **Instrument Panel Cluster (IPC) map inoperative.** Media widget blank. Navigation map black. Off road pages inoperative (RVC Functions Normally). VR inoperativ |
| 11008260 | ISOLATOR - SPRING |
| 11008206 | "Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. Customers may also experience the following: ""Vehicle is shutting down in two minutes"" message displayed in the Instrument Panel Cluster (IPC). NOTE: The vehicle can be restarted with the next ignition/key cycle from Off and then back to Start. |
| 11007817 | Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative, No Start |
| 11007714 | "After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime" |
| 11007087 | Warranty Newsletter Volume 10 Issue 8_ID |
| 11006965 | "Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). " |
| 11006703 | Power Liftgate Inoperative or Intermittently Will Not Open or Close, Operates Erratically |
| 11005525 | Liftgate Inoperative And Or Intermittently Will Not Open Or Close. |
| 11005326 | "Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: Left power sliding door inoperable. Right power sliding door inoperable. This bulletin involves updating the PDSM with the latest available software." |
| 11005320 | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels." |
| 11005199 | CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed |
| 11005009 | "Radio Over The Air Update to U29.28 Software Version Customers may experience one or more of the following: Blank Phone widget displayed. Radio freeze after reverse event (Rearview Camera (RVC) functions normally). Blank hybrid screen. Screen off at start up (RVC functions normally). Radio restart before sleep after switching between different USBs. Pop up error ""setting not saved"" occurring when attempting to enable Geolocation (Privacy Mode Off). Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received From Radio. During FOTA scheduling, if OK is not p |
| 11004949 | Malfunction Indicator Lamp on, Diagnostic Trouble Code (DTC) P0EDD-00 Hybrid/EV battery Pack B Deterioration |
| 11004838 | 2 nd Row Seat Does Not Fold Using Easy Entry Handle. |
| 11004798 | Remote Keyless Entry (RKE) has reduced range, Remote Start inoperative, Multiple Keyless Go push attempts to Start, Key not Detected message, Tire Pressure Warning Lamp On |
| 11004343 | Rear Door Control Module Rear Sliding door inop or Rear windows does not function at 100%. Check DTCs in DCM and check the component they are pointing to, depending on the case follow the procedure below: If there are DTCs related with power sliding door switch, sliding door latch or handle follow the next procedure: - The sliding door should be put into manual operation mode. If the door still opens and closes manually, door modules should be reset, if the DTC's don't go stored or door/body module resets have not solved the issue, then replace the latch. If in manual operation mode the door d |
NHTSA manufacturer communications (public domain)
NHTSA investigations
RQ24004 · Electrical system:wiringopened 27 Feb 2024
Loss of motive power due to an internal wiring connector short.
NHTSA Office of Defects Investigation