Problems owners report
Complaints filed with NHTSA about the 2021 Chrysler Pacifica Plug-IN Hybrid, by the system named in each complaint. One complaint can name several.
- Electrical system13
- Hybrid propulsion system11
- Back over prevention8
- Engine5
- Power train3
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls
24V538000 · Hybrid propulsion system18 Jul 2024 · 3,606 vehicles
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chrysler told its dealers about the 2021 Chrysler Pacifica Plug-IN Hybrid: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011916 | "Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance.** P0A33 - Drive Motor B Temperature Sensor 1 Circuit High. P0A2D - Sensor Power Supply 1 Circuit High P215B - Vehicle Speed Output Shaft Speed Correlation. P0C4A - Drive Motor A Inverter Over Temperature. P0E15 - Hybrid-Ev Battery Pack Coola |
| 11011774 | Backup Camera Poor Image Quality Inspection |
| 11010748 | Reverse View Camera Inoperative After Recent Repair |
| 11010511 | Tire Pressure Monitor (TPM) Service Information. TPM Lamp On. |
| 11009570 | SWITCH AND BEZEL - FRONT DOOR |
| 11009559 | MODULE - INVERTER |
| 11007714 | "After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime" |
| 11007087 | Warranty Newsletter Volume 10 Issue 8_ID |
| 11006965 | "Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). " |
| 11005525 | Liftgate Inoperative And Or Intermittently Will Not Open Or Close. |
| 11005326 | "Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: Left power sliding door inoperable. Right power sliding door inoperable. This bulletin involves updating the PDSM with the latest available software." |
| 11005320 | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels." |
| 11004838 | 2 nd Row Seat Does Not Fold Using Easy Entry Handle. |
| 11002828 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11002752 | MOTOR - BLOWER WITH WHEEL |
| 11001830 | "Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0A3F - Drive Motor A Position Sensor 1 Circuit. P0A43 - Drive Motor A Position Sensor Circuit Intermittent. P0A45 - Drive Motor B Position Sensor 1 Circuit. P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: Vehicle is in limp mode. NOTE: Module flashes are also required for th |
| 11001756 | Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs) |
| 11001645 | Warranty Bulletin D-23-07 Rev. A (XE1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU) |
| 11001644 | FCA Caribbean Warranty Bulletin ID-23-07 Rev. A (XE1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU) |
| 11001466 | Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close |
| 11001459 | Suspected Engine Coolant Leak |
| 10251783 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10247948 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10244356 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
RQ24004 · Electrical system:wiringopened 27 Feb 2024
Loss of motive power due to an internal wiring connector short.
NHTSA Office of Defects Investigation