Problems owners report
Complaints filed with NHTSA about the 2004 Chrysler Town And Country, by the system named in each complaint. One complaint can name several.
- Fuel/propulsion system33
- Fuel system, gasoline25
- Electrical system23
- Steering22
- Engine and engine cooling16
- Air bags14
- Power train13
- Engine9
- Exterior lighting9
- Structure9
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 16 injuries and 0 deaths reported
Compared with other years
199019911992199319941995199619971998199920002001200220032004200520062007200820092010201120122013201420152016
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 21 2004 Town And Country vehicles were involved in crashes on US public roads in which someone died; 10 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2004 Chrysler Town And Country failed the safety check 2.27% of the time — 3% more often than the average 2004 passenger car (2.21%). Median odometer at inspection: 146,684 miles.
1,411first inspections
2.27%failed on safety
146,684 mimedian odometer
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls
04V386000 · Steering5 Aug 2004 · 681,000 vehicles
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chrysler told its dealers about the 2004 Chrysler Town And Country: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10230298 | Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM) |
| 10229256 | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty. |
| 10229181 | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine. |
| 10228094 | Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Remove hex nut and the top flared fitting on the radiator tank.~ 3. Using a wire brush and gasket remover, clean off the old sealant on the smaller threaded portion of the flared fitting. Do the same for the threads on the trans oil cooler.~ 4. Apply a new application of Mopar PN 04318032 to the flared fit |
| 10223762 | Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM) |
| 10223602 | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine. |
| 10221686 | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty. |
| 10221515 | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine. |
| 10220489 | Valve Body. These may cause over drive cycling. |
| 10220101 | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 10220099 | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
| 10220097 | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
| 10219763 | Extended Warranty on the Fuel Tank/Vapor Cannister |
| 10218069 | This bulletin involves replacing the fuel tank and vapor canister. |
| 10217728 | Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software. |
| 10216454 | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glu |
| 10215103 | This bulletin involves replacing the fuel tank and vapor canister. |
| 10209634 | Extended Warranty on the Fuel Tank/Vapor Cannister |
| 10191460 | Valve Body. These may cause over drive cycling. |
| 10175743 | Disinfectant Solution Recommended for COVID-19 |
| 10175735 | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. |
| 10169249 | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 10169247 | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
| 10169245 | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
| 10136932 | Part Description: Seat Belt - Retaining Button Kits. Issue Description: Do not replace the entire seat belt if the seat belt web stop button is missing or damaged.~Belt Web Button:~ 1D1 - Light Graystone - 05093280AB Belt Web Button~1D5 - Medium Slate Gray - 05093280AB Belt Web Button~1DA - Pastel Slate Gray - 05093280AB Belt Web Button~1J3 - Medium Khaki - 05093283AB Belt Web Button~ZJ3 - Medium Khaki - 05093283AB Belt Web Button~1L2 - Light Natural Beige - 05114207AA Belt Web Button~BD1 - Light Graystone - 05093280AB Belt Web Button~ BD5 - Medium Slate Grey - 05093280AB Belt Web Button~ |
NHTSA manufacturer communications (public domain)
NHTSA investigations
DP14002 · Fuel system, gasoline:storage:tank assemblyopened 5 Sept 2014 · closed 6 Apr 2015
Engine Stall After Refueling
NHTSA Office of Defects Investigation