Complaints by model year
Each bar is one model year. Highlighted: 2008. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2003.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2020 | 0 | 0 |
| 2019 | 0 | 0 |
| 2018 | 0 | 1 |
| 2017 | 0 | 1 |
| 2016 Town And Country | 527 | 5 |
| 2015 Town And Country | 383 | 4 |
| 2014 Town And Country | 636 | 4 |
| 2013 Town And Country | 681 | 4 |
| 2012 Town And Country | 634 | 5 |
| 2011 Town And Country | 773 | 3 |
| 2010 Town And CountryMost complaints | 1,556 | 5 |
| 2009 Town And Country | 707 | 6 |
| 2008 Town And CountryMost complaints | 1,939 | 7 |
| 2007 Town And Country | 219 | 0 |
| 2006 Town And Country | 431 | 2 |
| 2005 Town And Country | 857 | 4 |
| 2004 Town And Country | 167 | 1 |
| 2003 Town And Country | 245 | 2 |
| 2002 Town And Country | 404 | 4 |
| 2001 Town And Country | 462 | 2 |
| 2000 Town And Country | 306 | 2 |
| 1999 Town And Country | 362 | 4 |
| 1998 Town And Country | 296 | 5 |
| 1997 Town And Country | 388 | 5 |
| 1996 Town And Country | 938 | 7 |
| 1995 Town And Country | 58 | 1 |
| 1994 Town And Country | 154 | 4 |
| 1993 Town And Country | 214 | 8 |
| 1992 Town And Country | 135 | 8 |
| 1991 Town And Country | 25 | 8 |
| 1990 Town And Country | 13 | 1 |
| 1989 | 1 | 0 |
| 1988 | 0 | 0 |
| 1987 | 0 | 0 |
| 1986 | 3 | 1 |
| 1984 | 1 | 0 |
| 1983 | 2 | 0 |
| 1982 | 0 | 1 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system5,213
- Air bags1,829
- Engine1,336
- Power train1,249
- Steering1,035
- Service brakes, hydraulic815
- Unknown or other732
- Engine and engine cooling679
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 818 Town And Country vehicles were involved in crashes on US public roads in which someone died, and 477 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2016 | 48 | 25 |
| 2015 | 41 | 19 |
| 2014 | 57 | 29 |
| 2013 | 52 | 29 |
| 2012 | 45 | 25 |
| 2011 | 27 | 16 |
| 2010 | 79 | 51 |
| 2009 | 27 | 13 |
| 2008 | 83 | 30 |
| 2007 | 59 | 42 |
| 2006 | 74 | 42 |
| 2005 | 94 | 59 |
| 2004 | 21 | 10 |
| 2003 | 29 | 24 |
| 2002 | 34 | 27 |
| 2001 | 18 | 12 |
| 2000 | 13 | 11 |
| 1999 | 7 | 5 |
| 1998 | 4 | 4 |
| 1997 | 1 | 1 |
| 1996 | 3 | 2 |
| 1994 | 1 | 0 |
| 1993 | 1 | 1 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 6 model-year variants; 0 of 5 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2016 | 2016 Chrysler Town And Country VAN FWD | ★★★★☆ | 16.4 % |
| 2015 | 2015 Chrysler Town And Country VAN FWD | ★★★★☆ | 16.4 % |
| 2014 | 2014 Chrysler Town And Country VAN FWD | ★★★★☆ | 16.4 % |
| 2013 | 2013 Chrysler Town And Country VAN FWD | ★★★★☆ | 16.4 % |
| 2012 | 2012 Chrysler Town And Country VAN FWD | ★★★★☆ | 16.4 % |
| 2011 | 2011 Chrysler Town And Country VAN FWD | — | 16.4 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
New registrations in Europe
10 new Chrysler Town And Country cars registered in the EU, Norway and Iceland between 2010 and 2012, from the European Environment Agency's CO₂ monitoring of every new car. In 2012 the largest markets were Poland (5).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2012 | 5 | — |
| 2011 | 3 | — |
| 2010 | 2 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
Recalls
64 campaigns cover the Town And Country; the latest 12 are below.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due to a software error, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
NHTSA recalls