Problems owners report
Complaints filed with NHTSA about the 2020 Dodge Durango, by the system named in each complaint. One complaint can name several.
- Exterior lighting22
- Electrical system9
- Engine7
- Unknown or other6
- Structure4
- Air bags3
- Power train3
- Vehicle speed control3
- Steering3
- Service brakes3
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 5 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 48 2020 Durango vehicles were involved in crashes on US public roads in which someone died; 11 people died inside them, and 7 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Dodge Durango failed the safety check 1.05% of the time — 11% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 39,885 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
206 new Dodge Durango cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Germany (201), Sweden (4), Austria (1).
- Average mass
- 2,582 kg
- Average CO₂
- 367 g/km (WLTP)
- Average power
- 305 kW
- Fuel type recorded
- Petrol 81% · LPG 17% · E85 ethanol 1.9%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the United Kingdom
1 cars built in 2020 were licensed for the road at the end of 2025.
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 0 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Dodge Durango SUV 4WD | ★★★★☆ | 21.2 % |
| 2020 Dodge Durango SUV RWD | ★★★★☆ | 19.8 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- No
- Best overall rating
- 4 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 3 variants: combined 11.3–15.6 L/100 km (about 15–21 mpg US), CO₂ 265–363 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Durango AWD · Sport utility vehicle: Standard · Regular gasoline | 12.7 | 9.6 | 11.3 |
| Durango AWD · Sport utility vehicle: Standard · Regular gasoline | 16.7 | 10.9 | 14.1 |
| Durango AWD SRT · Sport utility vehicle: Standard · Premium gasoline | 18.3 | 12.2 | 15.6 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
4 Transport Canada recalls for the 2020 Dodge Durango.
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2021372 11 Jun 2021 | Lights And Instruments Issue: On certain vehicles, the daytime running lamps (DRLs) will remain on when the driver switches the front fog lamps on. A recent change to Canadian regul… |
| 2021239 23 Apr 2021 | Seats And Restraints Issue: On certain vehicles, the side airbag curtains may have a loose or missing mounting fastener. As a result, the side airbag curtains may not inflate prop… |
| 2020145 6 Apr 2020 | Visual System Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible dist… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Dodge told its dealers about the 2020 Dodge Durango: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011921 | "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch" |
| 11011774 | Backup Camera Poor Image Quality Inspection |
| 11010749 | Power Liftgate Is Inoperative or Wont Close. |
| 11010259 | "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch." |
| 11010205 | Plate - Planetary |
| 11009027 | "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. " |
| 11008913 | "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch." |
| 11008200 | "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch." |
| 11007954 | Battery Drain Suspected or "Identified" From USB or Media Hub |
| 11007649 | "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch." |
| 11006814 | PUMP WATER & CONNECTOR - OIL COOLER TUBE |
| 11006254 | "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch." |
| 11005361 | MODULE - ANTI-LOCK BRAKE SYSTEM |
| 11005359 | MODULE - ANTI-LOCK BRAKE SYSTEM |
| 11005356 | CARRIER PLANETARY & SHAFT KIT - OUTPUT |
| 11005320 | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels." |
| 11004944 | No Reverse And/Or Forward Gear After D-Clutch Repair. |
| 11004940 | D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and ord |
| 11004939 | D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and ord |
| 11002828 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11002351 | PUMP WATER & CONNECTOR - OIL COOLER TUBE |
| 11002350 | PUMP WATER & CONNECTOR - OIL COOLER TUBE |
| 11001771 | "D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch." |
| 11001459 | Suspected Engine Coolant Leak |
| 11001310 | "D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch." |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Active Head Rest Inadvertent Deployment
NHTSA Office of Defects Investigation