Complaints by model year
Each bar is one model year. Highlighted: 2008. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2014 | 0 | 0 |
| 2013 | 2 | 0 |
| 2012 | 0 | 0 |
| 2011 | 0 | 0 |
| 2010 | 0 | 0 |
| 2009 Sprinter 2500 | 3 | 4 |
| 2008 Sprinter 2500Most complaints | 53 | 5 |
| 2007 Sprinter 2500 | 24 | 5 |
| 2006 Sprinter 2500 | 34 | 5 |
| 2005 Sprinter 2500 | 21 | 3 |
| 2004 | 12 | 3 |
| 2003 | 5 | 5 |
| 2002 | 0 | 4 |
| 2001 | 1 | 2 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Air bags54
- Engine and engine cooling31
- Electrical system20
- Engine13
- Power train9
- Exterior lighting8
- Unknown or other7
- Structure6
NHTSA ODI complaints, all model years
Recalls
15 campaigns cover the Sprinter 2500; the latest 12 are below.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2002- 2003 SPRINTER 2500 AND 3500 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHAUST CHANNEL OF THE INTAKE MANIFOLD.
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 VEHICLES MANUFACTURED FROM NOVEMBER 2009 THROUGH MARCH 2010 AND SOLD UNDER THE MERCEDES-BENZ, FREIGHTLINER, AND DODGE BRAND NAME. THE SPRING PLATE WHICH ATTACHES THE OIL FILLER NECK TO THE CYLINDER-HEAD COVER MAY CRACK.
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2003 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHAUST CHANNEL OF THE INTAKE MANIFOLD.
ILDERTON CONVERSION IS RECALLING 3 MY 2006 DODGE SPRINTER 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
ILDERTON CONVERSION IS RECALLING 3 MY 2006 SPRINTER DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
SPRINTER IS RECALLING 246 MY 2008 DODGE OR FREIGHTLINER 2500 TRUCKS. THE REAR AXLE SPRING LEAVES WERE PRODUCED WITH AN INCORRECT RAW MATERIAL. THEREFORE THE LEAVES ARE THICKER THAN THE SERIAL COMPONENTS.
SPRINTER IS RECALLING 10 MY 2001-2006 DODGE AND FREIGHTLINER 2500 AND 3500 VEHICLES. THE WELDING SEAM BETWEEN THE BRACKET AND STEERING COLUMN OF AFFECTED SPARE PARTS DOES NOT MEET DESIGN SPECIFICATIONS. THE RESULT OF AN OUT OF SPECIFICATION WELDING SEAM IS THAT THE STEERING COLUMN MAY DETACH FROM ITS INTERIOR VEHICLE MOUNTING BRACKET.
CHRYSLER/SPRINTER IS RECALLING 727 MY 2007-2008 DODGE AND FREIGHTLINER SPRINTER 2500 PASSENGER VANS EQUIPPED WITH 144 INCH WHEELBASE AND STANDARD ROOF HEIGHT. THESE VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201U, 'OCCUPANT PROTECTION IN INTERIOR IMPACT.' SOME VANS MAY NOT HAVE HAD CERTAIN HEAD IMPACT PROTECTION PADS INSTALLED AT THE C-PILLAR.
NHTSA recalls