Recalls
18V163000 · Steering12 Mar 2018 · 9,480 vehicles
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2011-2017 Freightliner Custom Chassis Corporation (FCCC) XBR, XCL, XCM, and XCR recreational vehicle chassis, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
16V204000 · Service brakes, electric11 Apr 2016 · 2,989 vehicles
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2016 FCC XCS, XCM, XCR, XCL, XCP, XBS, XBR, and XBP trucks manufactured from January 7, 2013, through June 1, 2015. On certain motorhome chassis built with a heavier, adjustable, offset, foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Fccc told its dealers about the 2013 Fccc XBR: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10184786 | FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed. |
| 10184029 | Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies appl |
| 10183988 | Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply. |
| 10181761 | Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. |
| 10180350 | Tech Talk discussion about power steering fluid. |
| 10177692 | Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible. |
| 10174376 | Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page. |
| 10174061 | Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty). |
| 10174060 | Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program |
| 10174052 | Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program. |
| 10163634 | Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination. |
| 10163622 | The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging. |
| 10154916 | Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe |
| 10154915 | Service Information Bulletin |
| 10154914 | Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing |
| 10145110 | FL762 FCCC Motorhome Power Steering Hose Routing |
| 10141563 | FL762 FCCC Motorhome Power Steering Hose Routing |
| 10129708 | 12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater |
| 10129707 | 14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100 |
| 10129706 | 15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps |
| 10129705 | 15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology |
| 10129704 | 15TS10Rev DD Engine Platform Coolant Filter |
| 10129697 | 15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC |
| 10129696 | 15CSA9 Release of DiagnosticLink 8.02 |
| 10129661 | 15-017 Detroit: Updated Fuel Injector SDTs |
NHTSA manufacturer communications (public domain)
NHTSA investigations
AQ18002 · Exterior lighting:brake lights:switchopened 23 Apr 2018 · closed 11 Jul 2024
Daimler Trucks North America Recalls
NHTSA Office of Defects Investigation