Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2027 | 0 | 1 |
| 2026 | 0 | 2 |
| 2025 | 0 | 4 |
| 2024 | 0 | 3 |
| 2023 | 0 | 4 |
| 2022 | 1 | 4 |
| 2021 | 2 | 4 |
| 2020 | 0 | 4 |
| 2019 | 0 | 11 |
| 2018 XCM | 6 | 10 |
| 2017 XCM | 0 | 10 |
| 2016 XCM | 0 | 9 |
| 2015 XCM | 0 | 8 |
| 2014 XCM | 0 | 5 |
| 2013 XCM | 1 | 4 |
| 2012 XCM | 0 | 3 |
| 2011 XCM | 1 | 2 |
| 2010 | 0 | 0 |
| 2009 | 0 | 0 |
| 2008 | 0 | 0 |
| 2007 | 2 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system5
- Structure4
- Tires2
- Service brakes2
- Power train1
- Exterior lighting1
NHTSA ODI complaints, all model years
Recalls
31 campaigns cover the XCM; the latest 12 are below.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2025 Freightliner Business Class M2, 2022-2027 FCCC XCM, FCCC XCR, 2023 Freightliner 108SD, 2024-2027 FCCC XCS and FCCC XBS vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, FCCC XBS, FCCC MT45, Western Star 57X, 2025-2026 Freightliner Business Class M2, Freightliner Cascadia, Freightliner 114SD, Freightliner 108SD, FCCC MT55G, FCCC MT45G, FCCC XCP, FCCC XCM, Western Star 49X, Western Star 47X, 2026 Freightliner Cascadia 5th Gen, FCCC MT55, and FCCC MT50E vehicles. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
Daimler Trucks North America LLC (DTNA) is recalling certain 2022-2024 Freightliner Custom Chassis XCM, 2022-2025 Custom Chassis XCR, 2024 Custom Chassis XBS, and 2024-2025 Custom Chassis XCS chassis, equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner Cascadia, Western Star 49X, Freightliner Custom Chassis XCM and Freightliner Custom Chassis XCP vehicles equipped with certain Cummins fuel pumps. The fuel pump barrels may fracture and cause a fuel leak, which can result in an engine stall.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2024 Freightliner Custom Chassis XCR and 2024 XBS, XCM chassis. The remote fuel filter hoses may become separated from the fittings, which can result in a fuel leak and a lack of fuel supply to the engine.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner Custom Chassis MC, MT45, MT45G, MT55, S2C 106, S2RV 106, XBS, XCM, XCP, XCR, XCS, Freightliner 108SD, 114SD, Business Class M2, Western Star 47X, 49X, 57X, and Thomas Built Buses Saf-T-Liner C2 transit buses, cabs, and chassis. The wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle control.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
NHTSA recalls