Problems owners report
Complaints filed with NHTSA about the 2024 Ford Edge, by the system named in each complaint. One complaint can name several.
- Unknown or other9
- Electrical system8
- Back over prevention7
- Power train5
- Air bags3
- Seats3
- Engine2
- Structure2
- Steering2
- Latches/locks/linkages2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 5 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Ford Edge failed the safety check 0.17% of the time — 69% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 7,830 miles.
17,479first inspections
0.17%failed on safety
7,830 mimedian odometer
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Ford Edge SUV AWD | ★★★★★ | 15.5 % |
| 2024 Ford Edge SUV FWD | ★★★★★ | 15.5 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 3 variants: combined 10.0–11.1 L/100 km (about 21–24 mpg US), CO₂ 236–260 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Edge AWD · Sport utility vehicle: Small · Regular gasoline | 11.5 | 8.3 | 10.0 |
| Edge AWD · Sport utility vehicle: Small · Regular gasoline | 11.5 | 8.4 | 10.1 |
| Edge AWD · Sport utility vehicle: Small · Regular gasoline | 12.6 | 9.2 | 11.1 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
2 Transport Canada recalls for the 2024 Ford Edge.
| 2026093 3 Mar 2026 | Visual System Issue: Under certain conditions, the infotainment system could overheat. As a result, the rearview camera image may not display when the transmission is shifte… |
| 2025260 9 May 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
26V124000 · Back over prevention3 Mar 2026 · 849,310 vehicles
Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
25V315000 · Back over prevention9 May 2025 · 1,076,138 vehicles
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ford told its dealers about the 2024 Ford Edge: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011209 | "Quality improvements include: -Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing." |
| 11011009 | On your vehicle, the OBD monitoring system for the catalytic converter may not be operating as intended. |
| 11010950 | Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. |
| 11010213 | "Quality improvements include: -Improved error logging and fault recovery for the Battery Health, Wheel Alignment, Wheel Vibration, and Key off load monitors." |
| 11010210 | Quality improvements include: - Improved networking quality for software updates. -Allows vehicle access during OTA update. - Minor ECG updates - not customer facing. - Improved connectivity - Reduces Key Off Load battery drain. |
| 11009919 | Quality improvements include: -Telematics Control Unit mantains its country code after updates -Ensures factory software image cannot be loaded onto the Telematics Control Unit once a production software has been loaded -Stolen Vehicle Service enhancement |
| 11009445 | Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate. |
| 11009439 | Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. |
| 11008948 | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. |
| 11006777 | Some 2024 Edge and 2023 Nautilus vehicles built on 28-Aug-2023 and through 02-Apr-2024 equipped with a 2.0L EcoBoost engine may experience an illuminated malfunction indicator (MIL) with diagnostic trouble codes (DTCs) P0401 or P2457. Various engine cooling system symptoms which may include an internal/external leak, white smoke from the tailpipe, and/or over-temperature warnings may also be present. This may be due to a transmission fluid heater coolant control valve restricting flow and possibly causing the exhaust gas recirculation (EGR) cooler to crack. To correct the condition, follow the |
| 11005751 | Some 2022-2024 Ford Edge ST vehicles equipped with all wheel drive (AWD), a 2.7L engine, and ACC may exhibit cruise control deactivating with an illuminated anti-lock brake system (ABS) warning light flashing and various brake and driver-assist warning indicators. Diagnostic trouble codes (DTCs) U3000:49 may be stored in the ABS module with U0415 in the power steering control module (PSCM). This may be due to the software in the ABS module. |
| 11005306 | Some 2024 Edge vehicles equipped with a 2.0L engine and all-wheel drive (AWD) may experience the fuel tank not filling up beyond half-full, hard to start, and/or stalls upon restart after refueling. A malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P04F0, P0451, P0455, and/or P0496 may also be stored in the powertrain control module (PCM). This may be due to a disconnected fuel vapor line inside the fuel tank. To correct the condition, follow the Service Procedure to reattach the fuel tank vapor line inside the fuel tank. |
| 11001112 | Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the |
| 10254138 | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership managemen |
| 10253552 | Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the |
| 10251956 | Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Conne |
| 10251952 | For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbochar |
| 10251934 | During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure. |
| 10249790 | The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information. |
| 10247526 | Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition. |
NHTSA manufacturer communications (public domain)