Recalls
13V003000 · Parking brake4 Jan 2013 · 4,394 vehicles
Polaris is recalling certain model year 2010-2013 Global Electric Motorcars manufactured from January 14, 2010, through November 23, 2012. The parking brake has mechanical components which may wear prematurely and prevent the brake from engaging.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What GEM told its dealers about the 2012 GEM E6: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10179060 | A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications. |
| 10179052 | GEM is releasing this Team Tip to inform dealers that the early model GREY Classic GEM seat assemblies have been discontinued and will be replaced with the late model BLACK Classic GEM seat assemblies. The part numbers for the BLACK Classic GEM seat assemblies will supersede the part numbers for the GREY Classic GEM seat assemblies. Vinyl seat cover replacements for the GREY Classic GEM seat assemblies are still available to order. |
| 10179042 | GEM has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. This Team Tip was released to inform dealers of cold weather effects on battery range of GEM vehicles, and how to calculate a customers estimated range based on ambient temperature. |
| 10055110 | POLARIS: ITS RECOMMENDED THAT ALL 8-VOLT GELLED ELECTROLYTE BATTERIES (8G8VGC) BE REPLACED DUE TO NOT MEETING STANDARDS QUALITY AND CAN CAUSE A SHORT CIRCUIT, DECREASING PERFORMANCE OF BATTERY OR IGNITE GAS PRODUCED IN BATTERY WHILE CHARGING. MODEL 2012-2013 GEM E6, EXLD. *PE |
| 10053948 | POLARIS: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SMALL PERCENTAGE OF 8G8VGC8-VOLT GELLED ELECTROLYTE BATTERIES, FAILS TO MEET QUALITY STANDARDS FOR GEM VEHICLES, AND NEEDS TO BE REPLACED. MODEL 2012-2013 EXLD DEKA 8G8VGC. *PE |
NHTSA manufacturer communications (public domain)
NHTSA investigations
DP22005 · Electrical system:propulsion systemopened 27 Jan 2023 · closed 7 Aug 2023
Pedestrian alert sounds
NHTSA Office of Defects Investigation