Models
Every GEM model with a safety record. Open one to see it year by year.
| Model | Years | Complaints |
|---|---|---|
| NEV | 1999–2009 | 13 |
| E4 | 2002–2025 | 5 |
| E2 | 2009–2025 | 4 |
| E6 | 2009–2025 | 0 |
| EL | 2009–2016 | 0 |
| eL XD | 2009 | 0 |
| Elxd | 2009–2025 | 0 |
| ES | 2009–2015 | 0 |
Also on record, with too little data for a page of its own: E-825 · 825 · E825 · GEM · E2 XLD · E2L · E2S · E4S · E6S · em1400.
NHTSA recalls, complaints and manufacturer communications (public domain) · updated 23 Oct 2026
Complaints by model year
All GEM models together. Newer years are still collecting complaints.
NHTSA ODI complaints
What owners report
- Electrical system19
- Steering7
- Suspension3
- Service brakes3
- Exterior lighting2
- Unknown or other1
- Tires1
- Structure1
NHTSA ODI complaints, by the system named in the complaint
Latest recalls
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Polaris Industries, Inc. (Polaris) is recalling certain model year 2015 GEM EL, ES, E4, E4S, ELXD, E6, E6S, and E2 vehicles manufactured December 15, 2014, to August 25, 2015. The seat belts in the affected vehicles have retractor mechanisms that may fail, causing the seat belt to be stuck in one position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Polaris Industries, Inc. (Polaris) is recalling certain model year 2009-2010 GEM eLXD L09GVHA4X and L10GVHA4X hybrid electric vehicles manufactured November 25, 2008, to December 30, 2010. The affected vehicles have frame welds between the cab and cargo bed that may crack.
NHTSA recalls · summaries in NHTSA's own words