Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 | 1 | 2 |
| 2025 | 0 | 4 |
| 2024 | 0 | 9 |
| 2023 | 0 | 15 |
| 2022 | 0 | 11 |
| 2021 | 0 | 12 |
| 2020 | 0 | 14 |
| 2019 | 1 | 12 |
| 2018 | 0 | 13 |
| 2017 | 0 | 15 |
| 2016 | 1 | 20 |
| 2015 | 0 | 19 |
| 2014 | 1 | 23 |
| 2013 | 0 | 17 |
| 2012 | 0 | 11 |
| 2011 | 0 | 10 |
| 2010 | 0 | 9 |
| 2009 | 0 | 5 |
| 2008 | 1 | 5 |
| 2007 | 0 | 8 |
| 2006 | 0 | 5 |
| 2005 | 0 | 4 |
| 2004 | 0 | 8 |
| 2003 LOW Floor | 1 | 9 |
| 2002 LOW Floor | 0 | 8 |
| 2001 LOW Floor | 0 | 10 |
| 2000 LOW Floor | 1 | 10 |
| 1999 LOW Floor | 0 | 10 |
| 1998 LOW Floor | 0 | 10 |
| 1997 LOW Floor | 0 | 6 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Tires2
- Electrical system2
- Service brakes1
- Seat belts1
- Exterior lighting1
- Engine1
NHTSA ODI complaints, all model years
Recalls
90 campaigns cover the LOW Floor; the latest 12 are below.
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."
Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses. The rear axle upper torque rod fasteners may have been improperly tightened. A loose torque rod may contact and damage other axle components.
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor style transit buses. The high voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL). Therefore, the HVIL cannot detect a loose or disconnected compressor power cable.
Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.
Gillig, LLC (Gillig) is recalling certain 2023 Low Floor diesel-hybrid transit buses. During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Gillig, LLC (Gillig) is recalling certain 2024 Low Floor buses. A defective welded joint may cause the wiper arm to suddenly fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
NHTSA recalls