The defect
Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
The remedy
Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Gillig LOW Floor | 2013 |
Components: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Gillig LOW Floor | 2013 | 0 | 17 |
Other structure recalls in 2025
86 of the 891 recall campaigns reported to NHTSA in 2025 concerned the structure; Gillig, LLC filed 31 campaigns in all.
| 25V907000 23 Dec 2025 | KTM North America, Inc. |
| 25V884000 18 Dec 2025 | Ford Motor Company |
| 25V889000 18 Dec 2025 | Subaru of America, Inc. |
| 25V848000 9 Dec 2025 | Great Dane Trailers |
| 25V844000 9 Dec 2025 | Keystone RV Company |
| 25V827000 1 Dec 2025 | Ford Motor Company |
| 25V829000 1 Dec 2025 | Ford Motor Company |
| 25V805000 20 Nov 2025 | CEMEN TECH, INC |
NHTSA recalls (public domain) · all recalls of 2025