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CarsLore / GMC / Acadia / 2023

2023 GMC Acadia

47 owner complaints — #19 of 20 Acadia model years. 4 recalls, 25 service bulletins.

47complaints · 3 crashes, 1 fires
4recalls
25manufacturer bulletins
24,749 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2023 GMC Acadia, by the system named in each complaint. One complaint can name several.

  • Power train13
  • Engine13
  • Electrical system10
  • Unknown or other9
  • Steering4
  • Fuel/propulsion system3
  • Vehicle speed control2
  • Air bags2
  • Seat belts2
  • Back over prevention2

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 4 injuries and 0 deaths reported

Compared with other years

’07’10’13’16’19’22’23’2547’07’10’13’16’19’22’23’2547

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 6 2023 Acadia vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2023 GMC Acadia failed the safety check 0.23% of the time — 66% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 12,953 miles.

21,604first inspections
0.23%failed on safety
12,953 mimedian odometer
0.0%0.9%1.8%’07’09’11’13’15’17’19’21’23’25’270.2%0.0%0.9%1.8%’07’10’13’16’19’22’23’25’270.2%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Crash-test ratings

NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2023 GMC Acadia SUV AWD★★★★★★★★★★★★★★★★★★★☆15.1 %
2023 GMC Acadia SUV FWD★★★★★★★★★★★★★★★★★★★☆16.4 %
Electronic stability control
Standard
Forward collision warning
Standard & Optional
Lane departure warning
Standard & Optional
Best overall rating
5 / 5

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 2 variants: combined 9.9–11.0 L/100 km (about 21–24 mpg US), CO₂ 232–259 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Acadia AWD · Sport utility vehicle: Standard · Regular gasoline2.0 L, 4 cyl.A910.88.79.9232
Acadia AWD · Sport utility vehicle: Standard · Regular gasoline3.6 L, 6 cyl.A912.69.211.0259

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

2 Transport Canada recalls for the 2023 GMC Acadia.

2023549
12 Oct 2023
Structure
Issue: On a small number of vehicles, the windshield may not be attached properly. As a result, the glass can become loose and could separate from the vehicle…
2023142
16 Mar 2023
Powertrain
Issue: On certain vehicles, a problem inside the transmission could cause the left-front axle shaft to separate from the transmission. If this happens, there w…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

23V681000 · Visibility12 Oct 2023 · 42 vehicles

General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

23V172000 · Power train16 Mar 2023 · 8,744 vehicles

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

23V043000 · Power train2 Feb 2023 · 10 vehicles

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.

22V708000 · Equipment22 Sept 2022 · 24 vehicles

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What GMC told its dealers about the 2023 GMC Acadia: known faults, fixes and updates.

BulletinSummary
11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
11011990This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
11011904This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission shift operation.
11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
11011693This Preliminary information communicates how to recover the Image Processing Module.
11011689This Preliminary information communicates Engineering is investigating a no audio issue.
11011406This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
11011225This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
11011012This service bulletin provides diagnostic information/procedures to aid the service technician in diagnosing 9T45/50/60 automatic transmissions with low mileage and DTCs current or history related to the control solenoids and valves.
11010971This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S. Only).
11010901This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
11010724This service bulletin provides a procedure to correct radio software concerns.
11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
11010492This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories.
11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

NHTSA manufacturer communications (public domain)