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CarsLore / GMC / Denali / 2002

2002 GMC Denali

23 owner complaints — #2 of 14 Denali model years, 2.1× the typical year. 1 recall, 25 service bulletins.

23complaints · 3 crashes, 1 fires
1recalls
25manufacturer bulletins
36,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2002 GMC Denali, by the system named in each complaint. One complaint can name several.

  • Engine and engine cooling6
  • Power train5
  • Service brakes, hydraulic3
  • Air bags2
  • Steering2
  • Exterior lighting2
  • Suspension2
  • Seat belts2
  • Unknown or other1
  • Service brakes, air1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 3 injuries and 0 deaths reported

Compared with other years

’98’00’02’07’09’11’13’1523’98’01’02’07’10’1323

NHTSA ODI complaints by model year

Recalls

02V253000 · Seats17 Sept 2002 · 558,904 vehicles

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH REARWARD FOLDING HEAD RESTRAINTS ON THE SECOND ROW SEATS, TWO POTENTIAL PINCH POINTS EXIST ON EACH OF THE FOLDING HEAD RESTRAINTS WHEN THE RESTRAINTS ARE FOLDED REARWARD AS THE SEATBACK IS FOLDED DOWN.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What GMC told its dealers about the 2002 GMC Denali: known faults, fixes and updates.

BulletinSummary
634821SOME CUSTOMERS MAY COMMENT THAT THE MANUAL LOCK LEVER COMES LOOSE FROM THE DOOR TRIM PANEL. *TT
634805SOME CUSTOMERS MAY COMMENT ON HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. *TT
628858SUBJECT REGARDING LOSS OF HVAC SYSTEM MODE AND/OR TEMPERATURE CONTROL. *TT
628508SUBJECT REGARDING DOOR MANUAL LOCK LEVER DISENGAGES FROM DOOR TRIM PANEL (REPAIR LOCK LEVER) *JG
628505SUBJECT REGARDING FRONT AND REAR SIDE DOOR ACCESS DOOR NOISE (REPLACE DOOR CHECK LINK). *JG
628096CONCERNS WITH FLAPPING NOISE EMANATING FROM THE DASH AREA, USUALLY WHEN THE ENGINE IS RUNNING AND THE RADIO IS OFF. *TT
627471INFORMATION REGARDING FRONT AND REAR SIDE ACCESS DOOR NOISE. *YH
627425SUBJECT ON DOOR MANUAL LOCK LEVER DISENGAGES FROM DOOR TRIM PANEL. *YH
625338CUSTOMERS MAY COMPLAIN OF A RATTLE NOISE COMING FROM THE SECOND ROW SEATBELT. *SLC
623883SOME CUSTOMER MAY COMMENT ON A WHINING-TYPE NOISE THAT IS AUDIBLE INTHE VEHICLE'S PASSENGER COMPARTMENT. *TT
623024INFORMATION REGARDING REPLACEMENT OF THE FRONT SEAT BELT RETRACTOR AND BUCKLE USAGE. *TT
620816THIS BULLETIN IS BEING ISSUED TO INFORM DEALERS THAT EFFECTIVE WITH VEHICLE PRODUCTION IN MAY 1, 2001, CERTAIN VEHICLES ARE BEING SHIPPED WITH A NEW FLUORESCENT ORANGE PLASTIC ANTENNA WRENCH AS PART OF THE ANTENNA. *TT
11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
10252163XM Audio Traffic And Travel Link Availability And Operation.
10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
10248444Vehicle Recalls

NHTSA manufacturer communications (public domain)

NHTSA investigations

DP05009 · Parking brake:conventionalopened 20 Dec 2005 · closed 31 May 2006

PARKING BRAKE FAILURE

NHTSA Office of Defects Investigation