Problems owners report
Complaints filed with NHTSA about the 2020 Hyundai NEXO, by the system named in each complaint. One complaint can name several.
- Fuel/propulsion system5
- Engine2
- Power train2
- Unknown or other1
- Fuel system, other1
- Vehicle speed control1
- Electrical system1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Registered new in Europe in 2020
404 new Hyundai NEXO cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Germany (212), the Netherlands (138), Austria (14).
- Average mass
- 1,889 kg
- Average CO₂
- 0 g/km (WLTP)
- Average power
- 120 kW
- Fuel type recorded
- Hydrogen 100%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
145 first registered in 2020 are on Dutch roads; 9% arrived later as imports. Median list price when new: €74,037.
Most common APK defects
- Bandenspanning niet op juiste waarde51
- Band onvoldoende profiel25
- Ruitenwisserinstallatie geeft onvoldoende zicht21
- Band beschadigd18
- Dimlicht onjuist afgesteld16
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm14
- Sticker waterstof voldoet niet aan voorschriften6
- Kentekenplaatverlichting werkt niet (goed) / ontbreekt4
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
6 cars built in 2020 were licensed for the road at the end of 2025, and 2 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Hyundai Nexo SUV FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
4 Transport Canada recalls for the 2020 Hyundai NEXO.
| 2024603 11 Oct 2024 | Fuel System Issue: On certain vehicles, the safety valve for the hydrogen fuel system may not have been manufactured properly. As a result, the valve could fail and cause… |
| 2024552 23 Sept 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
| 2022192 14 Apr 2022 | Fuel System Issue: Over time, the sensors to detect a hydrogen gas leak may degrade (and not work properly). If this happens, and there is a hydrogen fuel leak, the drive… |
| 2020593 2 Dec 2020 | Brakes Issue: On certain vehicles, an abnormal sensor signal to the Integrated Electronic Brake (IEB) system could cause a sudden reduction in braking performance. I… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Hyundai told its dealers about the 2020 Hyundai NEXO: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10251285 | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades. |
| 10247189 | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. |
| 10235566 | Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint. |
| 10230904 | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation. |
| 10217258 | Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard. |
| 10190044 | This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps. |
| 10190038 | This bulletin provides best practice recommendations when performing brake service procedures. |
| 10189991 | When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message Phone Not Responding. Please reconnect it and try again will appear on the radio screen. |
| 10189989 | This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below. |
| 10185443 | When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message Phone Not Responding. Please reconnect it and try again will appear on the radio screen. |
| 10185416 | This bulletin provides information on how to properly vent Hydrogen from a Nexo FCEV for maintenance or repairs. |
| 10183963 | This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area. |
| 10183960 | This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the Tire Balance Data Sheet must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin. |
| 10182304 | This bulletin provides information and procedures for collecting OBD In Use Monitor Performance Ratio (IUMPR) data on certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board). |
| 10181004 | Some 2019-2020 Nexo (FE), and 2020 Palisade (LX2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision. |
| 10179309 | Certain 2019 - 2020 MY NEXO (FE) vehicles may experience a condition in which the radio presets may reset during AVN start up. This service campaign provides the procedure to install an Audio Video Navigation (AVN) software update, which corrects this condition. |
| 10179248 | This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update which corrects a condition in which the radio presets may reset during AVN start up. |
| 10178175 | This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation. |
| 10178167 | This bulletin provides software update information related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update revises the logic for Malfunction Indicator Light (MIL) ON related to the FCU and HMU. |
| 10178162 | This service campaign is to provide information on the software update related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update includes logic revision for Malfunction Indicator Light (MIL) ON related to the FCU and HMU. |
| 10177139 | Some 2019 - 2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision. |
| 10177138 | Certain 2019-2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may experience a nonoperational condition. This campaign provides service procedures to inspect and when necessary, perform the power tailgate spindle wire harness revision. |
| 10176191 | Hyundai is conducting a Service Campaign to inspect the power tailgate harness and when necessary, perform the power tailgate spindle wire harness update. |
| 10176190 | Some 2019-2020 Nexo (FE), and 2020 Palisade (LX2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision |
| 10176182 | This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance. |
NHTSA manufacturer communications (public domain)