Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2024 | 0 | 1 |
| 2023 NEXO | 6 | 1 |
| 2022 | 1 | 1 |
| 2021 NEXO | 5 | 2 |
| 2020 NEXO | 7 | 4 |
| 2019 NEXO | 3 | 4 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Fuel/propulsion system13
- Unknown or other5
- Engine5
- Power train3
- Forward collision avoidance3
- Electrical system3
- Service brakes2
- Fuel system, other2
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 8 model-year variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2027 | 2027 HYUNDAI NEXO SUV FCEV FWD | — | 0.0 % |
| 2025 | 2025 Hyundai Nexo SUV FWD | — | 0.0 % |
| 2024 | 2024 Hyundai Nexo SUV FWD | — | 0.0 % |
| 2023 | 2023 Hyundai Nexo SUV FWD | — | 0.0 % |
| 2022 | 2022 Hyundai Nexo SUV FWD | — | 0.0 % |
| 2021 | 2021 Hyundai Nexo SUV FWD | — | 0.0 % |
| 2020 | 2020 Hyundai Nexo SUV FWD | — | 0.0 % |
| 2019 | 2019 Hyundai Nexo SUV FWD | — | 0.0 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
In New Zealand
4 NEXO cars are on the New Zealand register; 0% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2023 | 1 | 1 | 0 |
| 2021 | 1 | 1 | 0 |
| 2019 | 2 | 2 | 0 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
375 NEXO cars are on Dutch roads; 13% arrived later as imports, and 44 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2022 | 81 | €79,037 |
| 2021 | 49 | €74,037 |
| 2020 | 145 | €74,037 |
| 2019 | 100 | €73,142 |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In the United Kingdom
17 NEXO cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2022 | 2 | — |
| 2021 | 1 | 1 |
| 2020 | 6 | 2 |
| 2019 | 8 | 4 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
New registrations in Europe
1,603 new Hyundai NEXO cars registered in the EU, Norway and Iceland between 2018 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Germany (447), Netherlands (66), Poland (22).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 571 | 0 (WLTP) |
| 2021 | 246 | 0 (WLTP) |
| 2020 | 404 | 0 (WLTP) |
| 2019 | 317 | 0 (WLTP) |
| 2018 | 65 | 0 (WLTP) |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the NEXO in 2 alerts. European versions can differ from the North American car.
A faulty thermal safety valve in the hydrogen tank may cause hydrogen to leak. The leaking hydrogen may ignite and increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their tr…
Hydrogen detectors may malfunction and over time may not be able to detect hydrogen leakage, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of syste…
Safety Gate (European Commission) · CC0
Recalls
5 campaigns cover the NEXO.
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
Hyundai Motor America (Hyundai) is recalling certain 2019 Nexo vehicles. Following hydrogen refueling, the inlet receptacle filter could detach and cause a hydrogen fuel leak.
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
NHTSA recalls