Problems owners report
Complaints filed with NHTSA about the 2020 Hyundai Palisade, by the system named in each complaint. One complaint can name several.
- Engine133
- Visibility/wiper115
- Unknown or other86
- Suspension61
- Seat belts51
- Electrical system46
- Power train40
- Structure26
- Air bags25
- Visibility18
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 16 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 25 2020 Palisade vehicles were involved in crashes on US public roads in which someone died; 11 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Hyundai Palisade failed the safety check 1.14% of the time — 3% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 40,379 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In New Zealand
12 2020 cars are on the New Zealand register.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Hyundai Palisade SUV AWD | ★★★★★ | 14.3 % |
| 2020 Hyundai Palisade SUV FWD | ★★★★★ | 15.9 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 10.5–11.1 L/100 km (about 21–22 mpg US), CO₂ 250–265 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Palisade · Sport utility vehicle: Standard · Regular gasoline | 11.9 | 8.8 | 10.5 |
| Palisade AWD · Sport utility vehicle: Standard · Regular gasoline | 12.3 | 9.6 | 11.1 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
7 Transport Canada recalls for the 2020 Hyundai Palisade.
| 2026023 22 Jan 2026 | Airbag Issue: On certain vehicles, the side curtain airbags may not deploy properly for third-row occupants in a crash. Safety Risk: A side curtain airbag that… |
| 2025476 11 Sept 2025 | Seats And Restraints Issue: On certain vehicles, the driver, front passenger and second-row outboard seat belt buckle(s) may not have been manufactured properly. As a result, the … |
| 2024552 23 Sept 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
| 2023148 17 Mar 2023 | Visual System Issue: On certain vehicles, the windshield wiper motor may stop working when snow and/or ice builds up on the windshield. Note: This recall replaces Trans… |
| 2022472 19 Aug 2022 | Accessories Issue: Certain vehicles may be equipped with a 4-pin accessory trailer wiring harness kit that could fail. Over time, this could result in a short circuit tha… |
| 2022465 16 Aug 2022 | Visual System Issue: On certain vehicles, the windshield wiper motor may stop working when snow and/or ice builds up on the windshield. Safety Risk: Windshield wipers… |
| 2019565 11 Nov 2019 | Airbag Issue: On certain vehicles, when the side curtain airbags deploy in a crash, they could be damaged by the mounting bolts. As a result, the side curtain airbag… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Hyundai told its dealers about the 2020 Hyundai Palisade: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012044 | Some 2020-2022MY Palisade (LX2) vehicles may experience reduced A/C performance due to an out of specification A/C compressor pulley and hub assembly. Follow the procedure outlined in this bulletin to inspect and determine whether to replace the compressor assembly or only the pulley using the service kit. |
| 11010981 | Certain 2020 - 2024MY Palisade (LX2) vehicles may experience seat belts that are twisted due to excessive space in the D-ring. Hyundai is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to visually inspect and replace seat belts that are twisted due to excessive space in the D-ring. |
| 11010980 | Certain 2020 - 2024MY vehicles may experience seat belts that are twisted due to excessive space in the D-ring. Hyundai is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to visually inspect and replace seat belts that are twisted due to excessive space in the D-ring. |
| 11006822 | This bulletin provides instructions to update the all wheel drive engine control unit (AWD ECU) for certain AWD Palisade (LX2) vehicles to reduce the coupling noises when making turns. |
| 11006111 | Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads Uneven Road Ahead, Drive carefully on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition. |
| 11000788 | A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems. |
| 11000314 | A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems. |
| 10253275 | This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2. |
| 10251285 | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades. |
| 10251282 | Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. Campaign 9A8 has also been released to provide a revised software update to certain 2018 model year Elantra vehicles. For certain vehicles that cannot be upgraded with the software under Campaign 993, Hyundai is offerin |
| 10251276 | This bulletin provides the service procedure to: 1) Upgrade the IBU/BCM (Integrated Body Control Unit/Body Control Module) to revise the OEM Hyundai burglar alarm system operation and ignition start logic and 2) Install two anti-theft decals for the front windows. Additional decals may also be installed in the rear windows at customers discretion. |
| 10251275 | Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide pr |
| 10249707 | Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to ass |
| 10249699 | Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads Uneven Road Ahead, Drive carefully on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition. |
| 10247611 | Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to ass |
| 10247189 | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. |
| 10245580 | This TSB provides information to diagnose the push button shifter operation. |
| 10245579 | Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows. |
| 10245578 | Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the imm |
| 10244992 | Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the imm |
| 10243329 | If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. DIAGNOSTIC TROUBLE CODES: P070500 - Transmission range sensor circuit malfunction P070512 - Transmission range sensor circuit malfunction P070514 - Transmission range sensor circuit malfunction P07051C - Transmission range sensor circuit malfunction P070600 - Transmission range sensor circuit range/performance P070661 - Transmission range sensor circuit range/performance P07069 |
| 10241885 | If you are servicing an 8-speed vehicle with a Check Engine light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness. |
| 10241874 | Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the imm |
| 10241849 | Some models from service campaign 993 (IBU/BCM Software Update and Decals Application) equipped with the Hyundai OEM remote start system may exhibit the horn honking when remote starting the vehicle after receiving the software update. This bulletin provides the procedure to update the remote start module to eliminate the horn honking during remote start operation. |
| 10241799 | Certain 2020-2022MY Palisade (LX2) vehicles may exhibit a slight coolant leak at the radiator. Follow the procedure outlined in this bulletin to inspect and replace the radiator to correct the condition, if necessary. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Inadvertent Seat Belt Unlatch
NHTSA Office of Defects Investigation