Problems owners report
Complaints filed with NHTSA about the 2023 Hyundai Palisade, by the system named in each complaint. One complaint can name several.
- Service brakes80
- Seat belts76
- Unknown or other74
- Visibility/wiper53
- Electrical system40
- Power train38
- Engine38
- Suspension27
- Forward collision avoidance25
- Visibility24
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 7 2023 Palisade vehicles were involved in crashes on US public roads in which someone died; 4 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2023 Hyundai Palisade failed the safety check 0.52% of the time — 25% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 15,010 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In New Zealand
55 2023 cars are on the New Zealand register; 4% arrived as used imports, 96% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Hyundai Palisade SUV AWD | ★★★★★ | 14.3 % |
| 2023 Hyundai Palisade SUV FWD | ★★★★★ | 15.9 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 11.2 L/100 km (about 21 mpg US), CO₂ 263 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Palisade AWD · Sport utility vehicle: Small · Regular gasoline | 12.6 | 9.5 | 11.2 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
5 Transport Canada recalls for the 2023 Hyundai Palisade.
| 2026023 22 Jan 2026 | Airbag Issue: On certain vehicles, the side curtain airbags may not deploy properly for third-row occupants in a crash. Safety Risk: A side curtain airbag that… |
| 2025476 11 Sept 2025 | Seats And Restraints Issue: On certain vehicles, the driver, front passenger and second-row outboard seat belt buckle(s) may not have been manufactured properly. As a result, the … |
| 2024552 23 Sept 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
| 2023414 27 Jul 2023 | Powertrain Issue: On certain vehicles, the circuit board for the transmission electric oil pump may be damaged. As a result, the circuit board could short circuit and ov… |
| 2023148 17 Mar 2023 | Visual System Issue: On certain vehicles, the windshield wiper motor may stop working when snow and/or ice builds up on the windshield. Note: This recall replaces Trans… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Hyundai told its dealers about the 2023 Hyundai Palisade: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010981 | Certain 2020 - 2024MY Palisade (LX2) vehicles may experience seat belts that are twisted due to excessive space in the D-ring. Hyundai is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to visually inspect and replace seat belts that are twisted due to excessive space in the D-ring. |
| 11010980 | Certain 2020 - 2024MY vehicles may experience seat belts that are twisted due to excessive space in the D-ring. Hyundai is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to visually inspect and replace seat belts that are twisted due to excessive space in the D-ring. |
| 11006822 | This bulletin provides instructions to update the all wheel drive engine control unit (AWD ECU) for certain AWD Palisade (LX2) vehicles to reduce the coupling noises when making turns. |
| 11006111 | Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads Uneven Road Ahead, Drive carefully on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition. |
| 10253275 | This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2. |
| 10251287 | This bulletin provides the procedure to inspect the rain sensor coupler to verify whether it is properly attached to the windshield glass and, if necessary, replace the rain sensor coupler. |
| 10251285 | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades. |
| 10249699 | Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads Uneven Road Ahead, Drive carefully on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition. |
| 10247599 | Certain 2023-2024MY Palisade (LX2) vehicles will require replacement of the tailgate latch (both power and manual) and trimming the protrusion on the backside of the tailgate trim prior to installing the tow hitch assembly. Follow the procedure outlined in this bulletin to replace the tailgate latch and rework the tailgate trim. |
| 10247189 | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. |
| 10245580 | This TSB provides information to diagnose the push button shifter operation. |
| 10244991 | Certain 2023-24MY Palisade (LX2) vehicles may exhibit reduced acceleration when driving in Snow mode on a curved road. This may be due to the Traction Control System (TCS) logic becoming too sensitive and reducing engine torque in these conditions. Follow the procedures in this bulletin to update the TCS logic in the Electronic Stability Control (ESC) system to resolve this condition. |
| 10243329 | If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. DIAGNOSTIC TROUBLE CODES: P070500 - Transmission range sensor circuit malfunction P070512 - Transmission range sensor circuit malfunction P070514 - Transmission range sensor circuit malfunction P07051C - Transmission range sensor circuit malfunction P070600 - Transmission range sensor circuit range/performance P070661 - Transmission range sensor circuit range/performance P07069 |
| 10241885 | If you are servicing an 8-speed vehicle with a Check Engine light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness. |
| 10241796 | This TSB provides information to diagnose the push button shifter operation. If you are servicing a vehicle with any symptoms listed below or DTCs (listed on Page 2) , follow the Service Procedure on Page 3. SYMPTOMS: Shifter System Malfunction displayed in the cluster Wont shift into or out of gear or wont shift out of Park Incorrect gear display in cluster and/or wont start |
| 10240084 | If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. |
| 10237181 | Certain 2023MY Palisade (LX2) vehicles may have been produced with the incorrect size water outlet hose clamp during assembly. This can result in a coolant leak during engine operation. Follow the procedure outlined in this TSB to inspect and, if necessary, replace the water outlet hose clamp with the correctly sized hose clamp as listed in the parts catalog. |
| 10237177 | Certain Palisade (LX2) and Santa Fe Plug-In Hybrid (TM PHEV) vehicles may have been produced with engine mounting support bracket fasteners that were not tightened to torque specification. Follow the procedure outlined in this bulletin to retighten the indicated fasteners to the correct specified torque values. |
| 10235686 | Certain Palisade (LX2) and Santa Fe Plug-In Hybrid (TM PHEV) vehicles may have been produced with engine mounting support bracket fasteners that were not tightened to torque specification. Follow the procedure outlined in this bulletin to retighten the indicated fasteners to the correct specified torque values. |
| 10235566 | Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint. |
| 10235340 | If you are servicing an 8-speed vehicle with a Check Engine light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness. |
| 10230909 | This bulletin describes the procedure to diagnose and repair tire pressure monitoring system (TPMS) DTC(s) on some 19MY and newer Santa Fe (TMA), 2021MY and newer Santa Fe Hybrid (TM HEV), 2022MY and newer Santa Fe Plug-In Hybrid (TM PHEV), and 2019MY and newer Palisade (LX2) vehicles equipped with surround view monitoring (SVM) system. |
| 10230908 | This bulletin provides information regarding the rear door window glass appearing hazy or foggy when exposed to direct sunlight on certain 2023MY Palisade (LX2) vehicles. This condition results from the dark polyvinyl butyral (PVB) film used during the manufacturing process of the acoustic laminated privacy glass. The rear door window glass meets or exceeds all required Federal Motor Vehicle Safety Standards (FMVSS) and does not require replacement if it exhibits this condition. |
| 10230904 | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation. |
| 10217302 | This bulletin provides the procedure to update the ECU and TCU software logic to improve the drivability when decelerating to a stop. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Inadvertent Seat Belt Unlatch
Windshield Wiper Failure
NHTSA Office of Defects Investigation