Problems owners report
Complaints filed with NHTSA about the 2024 Hyundai Santa Cruz, by the system named in each complaint. One complaint can name several.
- Power train11
- Engine6
- Vehicle speed control5
- Fuel/propulsion system4
- Unknown or other4
- Service brakes3
- Lane departure3
- Forward collision avoidance2
- Back over prevention2
- Air bags2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 3 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Hyundai Santa Cruz failed the safety check 0.37% of the time — 31% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 6,860 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 4 variants; 4 of 4 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Hyundai Santa Cruz PU/CC AWD Early Release | ★★★★★ | 16.4 % |
| 2024 Hyundai Santa Cruz PU/CC AWD Later Release | ★★★★★ | 16.4 % |
| 2024 Hyundai Santa Cruz PU/CC FWD Early Release | ★★★★★ | 16.4 % |
| 2024 Hyundai Santa Cruz PU/CC FWD Later Release | ★★★★★ | 16.4 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 10.6 L/100 km (about 22 mpg US), CO₂ 251 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Santa Cruz AWD · Pickup truck: Small · Regular gasoline | 12.2 | 8.7 | 10.6 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
1 Transport Canada recall for the 2024 Hyundai Santa Cruz.
| 2024552 23 Sept 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Hyundai told its dealers about the 2024 Hyundai Santa Cruz: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010978 | Certain Santa Cruz (NXT), Santa Fe (MX5A), Santa Fe Hybrid (MX5A HEV), and Tucson (NX4A) vehicles may exhibit a display screen flickering or intermittently going blank. This may be due to the shield width of the coaxial cable being too wide, causing a loose connection. Follow the procedures in this bulletin to adjust the width of the shield using a supplied shield adjustment jig. |
| 10253275 | This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2. |
| 10252356 | This bulletin provides instructions to inspect and repair certain Santa Cruz (NXT) vehicles experiencing a condition where the tonneau cover does not retract properly and/or a V-Gap is present when closed. |
| 10252355 | This bulletin provides repair instructions for certain Santa Cruz (NXT) vehicles exhibiting difficulty with the tonneau cover not opening (does not unlatch when unlocked and the handle is in the open position) or not closing (does not latch when pulled closed and the handle is in the closed position). |
| 10251285 | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades. |
| 10247189 | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. |
| 10245586 | Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. This bulletin provides the procedures to fill in the gap of the urethane seal between the body and windshield glass. |
| 10245585 | Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. TSB 23-01-085H-1 (or latest version) provides the procedures to fill in the gap of the urethane seal between the body and windshield glass. |
| 10245006 | Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. This bulletin provides the procedures to fill in the gap of the urethane seal between the body and windshield glass. |
| 10245004 | Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. TSB 23-01-085H provides the procedures to fill in the gap of the urethane seal between the body and windshield glass. |
NHTSA manufacturer communications (public domain)