Problems owners report
Complaints filed with NHTSA about the 2023 Hyundai Santa Fe, by the system named in each complaint. One complaint can name several.
- Unknown or other61
- Power train45
- Forward collision avoidance36
- Electrical system36
- Engine35
- Service brakes23
- Vehicle speed control15
- Fuel/propulsion system11
- Visibility/wiper11
- Structure6
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 15 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 13 2023 Santa Fe vehicles were involved in crashes on US public roads in which someone died; 7 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2023 Hyundai Santa Fe failed the safety check 0.38% of the time — 45% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 11,128 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Real-world fuel consumption
604 Hyundai Santa Fe cars first registered in Europe in 2023 report their fuel use through the on-board meter. Petrol hybrid versions use 8.0 l/100 km on the road against 7.2 in the WLTP test (+11%).
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Petrol hybrid | 461 | 8.0 | 7.2 | +11% |
| Plug-in hybrid | 143 | 6.4 | 1.6 | +291% |
Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0
In the Netherlands
685 first registered in 2023 are on Dutch roads; 13% arrived later as imports. Median list price when new: €59,745.
Most common APK defects
- Band onvoldoende profiel6
- Dimlicht onjuist afgesteld4
- Bandenspanning niet op juiste waarde4
- Band beschadigd3
- Ruitenwisserinstallatie geeft onvoldoende zicht3
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm3
- Gordel beschadigd1
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
2,587 cars built in 2023 were licensed for the road at the end of 2025, and 4 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
40 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026, with an average of 13,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
901 2023 cars are on the New Zealand register; 0% arrived as used imports, 100% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 4 variants; 3 of 3 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Hyundai Santa Fe HEV SUV AWD | ★★★★★ | 14.7 % |
| 2023 Hyundai Santa Fe SUV AWD | ★★★★★ | 14.7 % |
| 2023 Hyundai Santa Fe SUV FWD | ★★★★★ | 15.5 % |
| 2023 Hyundai Santa Fe PHEV SUV AWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 9.9–10.0 L/100 km (about 24 mpg US), CO₂ 233–235 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Santa Fe AWD · Sport utility vehicle: Small · Regular gasoline | 11.0 | 8.5 | 9.9 |
| Santa Fe AWD · Sport utility vehicle: Small · Regular gasoline | 10.6 | 9.3 | 10.0 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
3 Transport Canada recalls for the 2023 Hyundai Santa Fe.
| 2025636 17 Nov 2025 | Other Issue : Hyundai Auto Canada is conducting an extended warranty campaign for certain vehicles as water could enter the horn assembly and cause the horn's electr… |
| 2024552 23 Sept 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
| 2023147 17 Mar 2023 | Electrical Issue: Certain vehicles may be equipped with a 4-pin accessory trailer wiring harness kit that could fail. Over time, this could result in a short circuit tha… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Hyundai told its dealers about the 2023 Hyundai Santa Fe: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012042 | This bulletin provides the procedure to update the Engine Control Module (ECM) and the Transmission Control Module (TCM) for 2021-2023MY Santa Fe (TMa) vehicles to improve operation of the Idle Stop and Go (ISG) system. Under certain circumstances the vehicle may not restart after the ISG system has engaged and requires a manual restart due to the lack of intake manifold pressure recovery. |
| 11008008 | A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. |
| 11007485 | A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. |
| 11006112 | Certain 20-22MY Sonata (DN8a), 21-23MY Santa Fe (TMa), and 22-23MY Tucson (NX4a) vehicles may experience a warning lamp illumination for a diagnostic trouble code P2181 that is related to the Integrated Thermal Management Module (ITM). Follow the service procedure outlined in this bulletin to replace the ITM. |
| 11002708 | A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. |
| 10251285 | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades. |
| 10251278 | Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or a message that reads Uneven Road Ahead, Drive carefully on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition. |
| 10247189 | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. |
| 10245580 | This TSB provides information to diagnose the push button shifter operation. |
| 10245577 | Certain Tucson (NX4A), Santa Cruz (NXT), Santa Fe (TMA), and Santa Fe Hybrid (TMA HEV) vehicles may exhibit a brake judder condition. This bulletin describes the procedure to inspect the brakes, resurface or replace and perform a brake burnishing procedure. |
| 10245001 | Certain 2023MY Santa Cruz (NXT) and Santa Fe (TMA) vehicles may have been produced with a damaged oil level sensor during assembly. Follow the procedure outlined in this TSB to replace the oil level sensor and gasket to complete the service campaign. |
| 10243371 | This TSB applies to certain vehicles with 8-speed transmissions that may have had a machining operation out of specification that could lead to a higher mileage durability issue regarding the transmission oil pump. Follow the steps listed below to inspect the transmission. Replace the transmission if needed. |
| 10243329 | If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. DIAGNOSTIC TROUBLE CODES: P070500 - Transmission range sensor circuit malfunction P070512 - Transmission range sensor circuit malfunction P070514 - Transmission range sensor circuit malfunction P07051C - Transmission range sensor circuit malfunction P070600 - Transmission range sensor circuit range/performance P070661 - Transmission range sensor circuit range/performance P07069 |
| 10241891 | This bulletin outlines changes to the service procedure regarding the replacement of 8-speed wet dual clutch transmissions (8WDCT) and associated transmission control unit (TCU). These changes only apply to vehicles equipped with Theta 2.5T engines. Certain transmissions (indicated by a new part number) have received an improved clutch spring. The correct TCU software update must be matched with the correct corresponding 8WDCT hardware, otherwise drivability concerns may occur. |
| 10241890 | This bulletin provides information related to a Transmission Control Unit (TCU) software update for certain vehicles equipped with an 8-speed wet dual clutch transmissions (8WDCT) that improves the touch point learning variation. Certain 8WDCTs (indicated by a new part number) received an improved clutch spring. The correct TCU software update must be matched with the correct corresponding 8WDCT hardware, otherwise drivability concerns may occur. |
| 10241887 | The Shift-By-Wire (SBW) buttons have been made available as separate service parts for the SBW lever. If replacement of the SBW button is required due to one or more button plating peeling, replace the button(s) with a new one. Do not replace the complete SBW lever. |
| 10241885 | If you are servicing an 8-speed vehicle with a Check Engine light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness. |
| 10241796 | This TSB provides information to diagnose the push button shifter operation. If you are servicing a vehicle with any symptoms listed below or DTCs (listed on Page 2) , follow the Service Procedure on Page 3. SYMPTOMS: Shifter System Malfunction displayed in the cluster Wont shift into or out of gear or wont shift out of Park Incorrect gear display in cluster and/or wont start |
| 10240089 | If you are servicing an 8-speed DCT front-wheel-drive vehicle with the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. DIAGNOSTIC TROUBLE CODES: P070500 - Transmission range sensor circuit malfunction P070512 - Transmission range sensor circuit malfunction P070514 - Transmission range sensor circuit malfunction P07051C - Transmission range sensor circuit malfunction P070600 - Transmission range sensor circuit range/performance P070661 - Transmission range sensor circuit range/performance P070696 - Transmission range sensor circuit range/p |
| 10240087 | This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundais Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to resolve the data congestion with Google Maps. |
| 10240084 | If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. |
| 10237183 | This bulletin provides service procedures to prevent possible moisture intrusion of the HP EOP (High Flow Electric Oil Pump) connector when servicing the 8-speed wet dual clutch transmission (8WDCT). If moisture enters the HF EOP connector, this can result in corrosion and insufficient connection of the terminals. |
| 10235566 | Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint. |
| 10235340 | If you are servicing an 8-speed vehicle with a Check Engine light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness. |
| 10230909 | This bulletin describes the procedure to diagnose and repair tire pressure monitoring system (TPMS) DTC(s) on some 19MY and newer Santa Fe (TMA), 2021MY and newer Santa Fe Hybrid (TM HEV), 2022MY and newer Santa Fe Plug-In Hybrid (TM PHEV), and 2019MY and newer Palisade (LX2) vehicles equipped with surround view monitoring (SVM) system. |
NHTSA manufacturer communications (public domain)